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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

Both Transfer and Transfer Assignment flow actions are displayed in the Bulk Actions tool

Valid from Pega Version 7.1.7

Both the deprecated Transfer flow action and its Pega 7.1.7 replacement Transfer Assignment (pyTransferAssignment) might appear in the Select Action menu on the Bulk Actions tool.

Either of the following situations can cause this behavior:

  • The original application did not contain the UI-Kit-7 ruleset, for example, the application was built on Pega 7.1.5.
    • The default flow actions are based on BulkProcessTransferFlowAction system settings.
    • If you add pyTransferAssignment as a local action in a case type rule, users will see both old and new actions.
    • The flow actions are still available unless you override the settings.
  • The upgraded application uses the UI Kit ruleset, but the Transfer local action was defined in the original case type rule and copied to the application.
    • The original is explicitly defined in the application.
    • pyTransferAssignment is available through the system settings in the UI Kit.

As a best practice, upgrade Transfer flow actions to Transfer Assignment in your flows and local actions. The UI Kit ruleset ensures that the new flow actions are optimized for mobile interfaces. In addition, Transfer Assignment provides multiple transfer functions (to manager, workbasket, advanced options) in a single form.

Alternatively, keep the original system settings so that the existing flow actions are still available.

Use JDBC 4 compliant drivers for better performance

Valid from Pega Version 7.1.7

For better performance, ensure that you are using JDBC 4-compliant drivers.  For more information on supported and non-supported JDBC drivers, please reference the Platform Support Guide.

Use Tomcat 7 for better performance

Valid from Pega Version 7.1.7

For better performance with a Tomcat web server, use Tomcat 7.

Tomcat 6 has a limitation that causes the server to treat the JDBC driver as if it were a JDBC 3-compliant driver, even if the system is using a JDBC 4-compliant driver. Customers using Tomcat will see better performance if they upgrade to Tomcat 7 and use a JDBC 4-compliant driver.

Engine will not start if the incorrect JDBC driver is used

Valid from Pega Version 7.1.7

The engine will not start up if the incorrect JDBC driver is used. The following configurations are unsupported:

  • Using a Multi-tenant Oracle system with one of the Oracle JDBC drivers with issues (see the chart in the Platform Support Guide)
  • Using a Multi-tenant system with a JDBC 3 compliant driver, OR with Tomcat 6 (for more information on using tomcat with Pega 7.1.7, see Use Tomcat 7 for best performance)
  • Using Microsoft SQL Server with a JDBC 3 compliant driver, OR with Tomcat 6 (for more information on using tomcat with Pega 7.1.7, see Use Tomcat 7 for best performance)

When any of these unsupported configurations are encountered, Pega 7 will not start. Before this change, the engine would appear to start up properly, but would encounter issues during other parts of the engine startup or during actual use of the system.

Noticeable differences between work objects created in the Decision Manager portal when compared to Designer Studio

Valid from Pega Version 7.1.7

In the Decision Manager portal, you create work objects by running flows in the enterprise application that serves as the base application for the application overlay. If the enterprise application does not include the UI-Kit-7 in its application rulesets, work objects can display differently in the Decision Manager portal when compared to Designer Studio because an application overlay is always configured to include the UI-Kit-7 ruleset.

Recommendation:

  1. Add the UI-Kit-7 ruleset dependency to the enterprise application.
  2. Redesign the user interface to comply with the UI-Kit-7 ruleset.

Offline mobile apps require Dynamic Container to use frameless Single Document mode

Valid from Pega Version 7.1.7

You can add a Dynamic Container (DC) directly into a Dynamic Layout cell. When creating a custom mobile app with offline capability, you must use the frameless Single Document mode of DC.

Note that mobile offline capability does not support using a framed Single Document mode.

IBM WebSphere Application Server V8: Edit the URL for Enabling System Management Application

Valid from Pega Version 7.1.7

WebSphere 8 does not correctly resolve the URL to enable System Management Application. As a workaround, when you configure the application server, you can do either of these actions:

  • Enter the full URL in the format:
    ​http://hostname:port/prsysmgmt/getnodes.action

  • Set the com.ibm.ws.webcontainer.redirectcontextroot property to true.

Flow import functionality is limited to Microsoft Internet Explorer Version 9 and Version 10 in Pegasystems Public Format

Valid from Pega Version 7.1.7

Importing a flow in the Rule-from-File wizard is limited to Microsoft Internet Explorer 9 and Internet Explorer 10 in the Pegasystems Public Format .

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