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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

Restricted SMA access

Valid from Pega Version 7.1.5

System Management Application (SMA) remote connections are not supported on JBoss EAP 6.x. This means SMA users may only monitor locally connected systems. Ensure that the "Local JVM Connection..." option is selected when configuring PRPC nodes:

Stages and Steps may not appear as expected

Valid from Pega Version 7.1.5

There are some unique configurations of the newly enhanced pxDisplayStages gadget that can lead to case type "Stages and Steps" appearing more than once or not at all.  In the event that your application experiences one of these scenarios, the recommended work around is to relocate the gadget:

  • Add pxDisplayStages to the pyCaseContainer section (or equivalent)
  • Remove pxDisplayStages from the pyCaseActionArea section (or equivalent).

Text Input control number type does not validate

Valid from Pega Version 7.1.5

When a Text Input control type is set to "Number" in the Presentation tab:

  • Validation does not trigger and the field is blanked out when a user submits the form.
  • If a value other than a number is entered, the browser sends an empty value, and the value is not validated.
  • In the Clipboard, the field value displays as empty.
  • If the field is required, the validation displays.

This issue occurs when using both the Chrome and Safari web browsers, and is a result of browser behavior for the HTML5 type=“number”. To fix this issue when using these browsers, do not use the "Number" type in Presentation tab of a Text Input control. Instead, the type should be set to "Text".

Both Transfer and Transfer Assignment flow actions are displayed in the Bulk Actions tool

Valid from Pega Version 7.1.7

Both the deprecated Transfer flow action and its Pega 7.1.7 replacement Transfer Assignment (pyTransferAssignment) might appear in the Select Action menu on the Bulk Actions tool.

Either of the following situations can cause this behavior:

  • The original application did not contain the UI-Kit-7 ruleset, for example, the application was built on Pega 7.1.5.
    • The default flow actions are based on BulkProcessTransferFlowAction system settings.
    • If you add pyTransferAssignment as a local action in a case type rule, users will see both old and new actions.
    • The flow actions are still available unless you override the settings.
  • The upgraded application uses the UI Kit ruleset, but the Transfer local action was defined in the original case type rule and copied to the application.
    • The original is explicitly defined in the application.
    • pyTransferAssignment is available through the system settings in the UI Kit.

As a best practice, upgrade Transfer flow actions to Transfer Assignment in your flows and local actions. The UI Kit ruleset ensures that the new flow actions are optimized for mobile interfaces. In addition, Transfer Assignment provides multiple transfer functions (to manager, workbasket, advanced options) in a single form.

Alternatively, keep the original system settings so that the existing flow actions are still available.

Use JDBC 4 compliant drivers for better performance

Valid from Pega Version 7.1.7

For better performance, ensure that you are using JDBC 4-compliant drivers.  For more information on supported and non-supported JDBC drivers, please reference the Platform Support Guide.

Use Tomcat 7 for better performance

Valid from Pega Version 7.1.7

For better performance with a Tomcat web server, use Tomcat 7.

Tomcat 6 has a limitation that causes the server to treat the JDBC driver as if it were a JDBC 3-compliant driver, even if the system is using a JDBC 4-compliant driver. Customers using Tomcat will see better performance if they upgrade to Tomcat 7 and use a JDBC 4-compliant driver.

Engine will not start if the incorrect JDBC driver is used

Valid from Pega Version 7.1.7

The engine will not start up if the incorrect JDBC driver is used. The following configurations are unsupported:

  • Using a Multi-tenant Oracle system with one of the Oracle JDBC drivers with issues (see the chart in the Platform Support Guide)
  • Using a Multi-tenant system with a JDBC 3 compliant driver, OR with Tomcat 6 (for more information on using tomcat with Pega 7.1.7, see Use Tomcat 7 for best performance)
  • Using Microsoft SQL Server with a JDBC 3 compliant driver, OR with Tomcat 6 (for more information on using tomcat with Pega 7.1.7, see Use Tomcat 7 for best performance)

When any of these unsupported configurations are encountered, Pega 7 will not start. Before this change, the engine would appear to start up properly, but would encounter issues during other parts of the engine startup or during actual use of the system.

Noticeable differences between work objects created in the Decision Manager portal when compared to Designer Studio

Valid from Pega Version 7.1.7

In the Decision Manager portal, you create work objects by running flows in the enterprise application that serves as the base application for the application overlay. If the enterprise application does not include the UI-Kit-7 in its application rulesets, work objects can display differently in the Decision Manager portal when compared to Designer Studio because an application overlay is always configured to include the UI-Kit-7 ruleset.

Recommendation:

  1. Add the UI-Kit-7 ruleset dependency to the enterprise application.
  2. Redesign the user interface to comply with the UI-Kit-7 ruleset.

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