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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

Number and text input controls on Android devices may not display the correct keyboard

Valid from Pega Version 7.1.8

When running a Pega 7 application on a device using the Android operating system, pxNumber and pxTextInput controls may not display when using the desired on-screen keyboard. This happens when the number or text input type is set to number.

At design time, the input type is selected in the Editable Format section of the Presentation tab in the Cell Properties panel for a pxNumber or pxTextInput control. Due to a known limitation in some versions of the Android OS running on some devices, the keyboard displayed at run time may not support entry of decimal values when a Number type keyboard is specified.

To resolve this issue, use the Phone type when numbers with decimal values may be required. Using the Phone type displays a numerical phone keyboard. The Android phone keyboard includes both commas and periods so that decimals may be entered.

Cell Properties dialog

The Phone type selected in the Presentation tab of a Number control

Note that this issue only occurs on Android devices. It is recommended that applications for iOS continue to use type=“Number”.

The Create Build button appears grayed out when configuring and building a mobile application

Valid from Pega Version 7.1.8

When you attempt to configure and build your Android or iOS mobile application from the Mobile tab, the Create build button might appear dimmed. This issue occurs if any of the access roles in the access group were cloned from the PegaRULES:SysAdm4 access role.

Refer to Troubleshooting Pega Mobile Client to learn how to fix this issue in your application.

Offline configuration limitation

Valid from Pega Version 7.1.8

When enabling the offline capability for a case type, do not select the Enable offline check box in Case Designer because it incorrectly sets the locking strategy. Instead, select the Enable offline mode check box on the Advanced tab of the Case Type form.

To open the Case Type form from Case Designer, click Open on the Actions menu.

Schema not found error when importing a Rule-Admin-Product file

Valid from Pega Version 7.1.8

If you import a Rule-Admin-Product file (RAP) file that includes a schema that has a view, grammar parsing changes can mean that the Pega 7 Platform is unable to find the schema.

To enable the Pega 7 Platform to find the schema:

  1. Review the error message that indicates that the schema was not found and identify the following items:
    • The name of the schema that is causing the error
    • The table name in the format: wrong_schema_name.table_name...
    • The DDL that the Pega 7 Platform is trying to apply
  2. Use the table name to identify the correct schema name in your system. This schema is usually your data schema, but might also be an external database.
  3. Download the DDL.
  4. Correct the schema name and save the DDL.
  5. Manually apply the DDL.

High number of busy waits when using Oracle SecureFiles

Valid from Pega Version 7.2.1

You might experience a high number of buffer busy waits when using Oracle SecureFiles for BLOB storage. An Oracle buffer busy wait occurs when a session cannot access a database block in the buffer cache, because another session is either reading the block into the buffer or changing the buffer. As a best practice, use Oracle 11.2.0.4 or later, because earlier versions have more problems with SecureFiles. In addition, to minimize the number of busy waits, set the hidden Oracle parameter _securefiles_concurrency_estimate to 50, and partition the table by using a composite range hash partition that is based on the pxCreateDateTime and pzInskey columns.

For more information, see Troubleshooting: High number of busy waits when using Oracle SecureFiles.

Ignore locale settings requires refresh after server restarts

Valid from Pega Version 7.2.1

The Ignore locale check box in operator preferences is selected to display Designer Studio in U.S. English. After a server restarts, screens initially ignore this setting. When the screen is refreshed or reopened, the screen is rendered as expected.

Flexbox-based dynamic layouts not supported for Android 4.4 and earlier

Valid from Pega Version 7.2.1

Flexbox-based dynamic layouts are not supported in Android 4.4 and earlier. When developing applications to be used on devices running Android 4.4 and earlier, use the inline-block layout mode for dynamic layouts.

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