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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Tomcat log files moved to work directory

Valid from Pega Version 7.1.2

For Tomcat application server users, the default path for PRPC logs has been changed to the "work" directory for Catalina. For example:

<tomcat>\work\Catalina\localhost\prweb

This directory can be cleaned up during administration. To avoid loss of files, you can redirect logging to a different directory after installation:

  1. Navigate to the <tomcat-home>\webapps\prweb\WEB-INF\classes directory.
  2. Open the prlogging.xml file.
  3. Locate the "appender" definitions section that contains the "@{web.tmpdir}" string
  4. Update the FileNamePattern values to point to the new directory.

For more details, refer to the “Change the default path to PRPC logs” section in the Tomcat installation guide for your database.

Supported JDBC drivers

Valid from Pega Version 7.1.1

Pega 7.1.1 supports Java 6 and Java 7 SDKs only. Ensure that the JDBC driver you are using supports those versions of Java. See your database installation or upgrade documentation for additional information.

DatabaseJava 6Java 7
Oracleojdbc6.jarojdbc7.jar
MSQLsqljdbc4.jarsqljdbc4.jar
DB2 LUWdb2jcc4.jardb2jcc4.jar
DB2 z/OS*db2jcc4.jar or jdb2jcc.jar**db2jcc4.jar
PostgreSQLpostgresql-9.1-903.jdbc4.jar***postgresql-9.1-903.jdbc4.jar

* JDBC drivers are only available from the DB2 for z/OS product. Additionally, you need db2jcc_license_cisuz.jar in the same directory as db2jcc4.jar.

** The db2jcc.jar has been deprecated and may not be supported in future releases.

*** This .jar file is required for PostgreSQL version 9.1.x.

Remove JVM settings from prior installations

Valid from Pega Version 7.1.1

JVM memory settings ​defined in the setupDatabase.properties file to support a prior installation need to be removed. 

Memory settings are now handled by the installation program. Duplicating these settings may cause installation or upgrade failures. 

Deprecated end user portals

Valid from Pega Version 7.1.1

The following portals are no longer be supported:

  • SysAdmDD
  • WorkUserDD
  • WorkManagerDD

As a best practice, customize standard, supported portals rather than update your existing portals to include new features.

Split schema upgrade instructions missing properties

Valid from Pega Version 7.1.3

If you upgraded from 5.x, 6.x, or 7.x using the instructions in previous versions of the upgrade guide, you may have neglected to set the properties below in your migrateSystem.properties file when you migrated your upgraded schema to the source system:

 

pega.rules.objects.generate=true

pega.rules.objects.apply=true

 

If these properties were not set during an upgrade that splits the schema, your environment does not have the indexes, triggers, and primary keys on the rules tables.

 

To check for this issue, see if the pr4_base and pr4_rule rules tables in your existing rules schema are missing primary keys. If they are, use the SQL scripts in the ResourceKit\MigrationRecoveryScripts directory of the release to cleanup duplicate rules that were created due to this issue. Follow the steps below to run the scripts.

To run the scripts on Microsoft SQL, Oracle, or PostgreSLQ

  1. Take down any app servers using the affected schema.
  2. Backup your database.
  3. Replace all instances of @RULES_SCHEMA in <database>_cleanDups.sql with the name of the schema that contains the pr4_base table.
  4. Run the <database>_cleanDups.sql script on the database with vendor tools (sqlPlus, SQL Server Management Studio, etc).
  5. Replace all instances of @RULES_SCHEMA in <database>_fix_vw_table.sql with the name of the schema that contains the pr4_base table.
  6. Run the <database>_fix_vw_table.sql script on the database with vendor tools (sqlPlus, SQL Server Management Studio, etc).
  7. Generate and apply the ddl using the command line generateDDL command. Check the installation guide for your database or the upgrade guide for details about how to use the generateDDL command line script.
  8. Rebuild the indexes for the tables in your rules schema using vendor tools. This is necessary so that your system runs at an optimum speed.
  9. Optionally upgrade to the latest release, at this point your database is ready to be upgraded or used depending on your needs.

      

To run the scripts on DB2 for LUW or z/OS

  1. Take down any app servers using the affected schema.
  2. Backup your database.
  3. Run the <database>_cleanDups.sql script on the database with vendor tools (UDB CLP, Data Studio, etc) to create the CLEANSE_RULES_DUPS stored procedure.
  4. Run the query Call CLEANSE_RULES_DUPS(‘<rulesSchema>’); where <rulesSchema> is the name of schema that contains the pr4_base table.
  5. After the previous step is complete drop the CLEANSE_RULES_DUPS procedure.
  6. Replace all instances of @RULES_SCHEMA in <database>_fix_vw_table.sql with the name of the schema that contains the pr4_base table.
  7. Run the <database>_fix_vw_table.sql script on the database with vendor tools (UDB CLP, Data Studio, etc).
  8. Generate and apply the ddl using the command line generateDDL command. Check the installation guide for your database or the upgrade guide for details about how to use the generateDDL command line script.
  9. Rebuild the indexes for the tables in your rules schema using vendor tools. This is necessary so that your system runs at an optimum speed.
  10. Optionally upgrade to the latest release. At this point your database is ready to be upgraded or used depending on your needs.

Split schema systems require additional privileges

Valid from Pega Version 7.1.2

On Oracle split schema systems, add the following database privileges:

  • Grant DROP ANY INDEX to the Admin User.
  • Grant UNLIMITED TABLESPACE to the Rules User.

Use the Oracle Enterprise Manager to add these privileges or refer to the 7.1.3 Upgrade and Installation guides for Oracle.

Required DB2 settings for LUW and z/OS

Valid from Pega Version 7.1.1

Installations on DB2 databases for LUW and z/OS require a minimum logging file size (4096) and a default table space page size (32K).

To set the table space page size to 32K:

  1. Stop the system.
  2. Rename one table (“TableX”) to backup (“TableXBackup”).
  3. Create a new table space that uses a 32K page size.
  4. Copy “TableXBackup” to “TableX” in the new table space.
  5. Restart the system and test to verify there are no issues.
  6. Drop the backup table (or keep it for future reference).

Additional information is available in the "Adjusting the log space size in upgraded databases" article: https://pic.dhe.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=%2Fcom.ibm.db2.luw.qb.upgrade.doc%2Fdoc%2Ft0023289.html

No direct upgrade to multitenant setup

Valid from Pega Version 7.1.1

It is not possible to upgrade directly to a multi-tenant setup. A Pega 7 application may be exported and then imported into a multi-tenant system, with the administrator making the decision as to whether this then becomes a tenant system or a shared system.

 

Applications developed in versions prior to Pega 7 must be upgraded to a Pega 7 standard system, and then exported and imported into a multi-tenant system. See the Multitenancy Administration Guide for full details.

Data schema error on z/OS split schema upgrades from versions before Pega 7.1.8

Valid from Pega Version 4.1

When upgrading to a split schema on Pega 7.x with IBM DB2 for z/OS, you see an error during the data schema upgrade when the system tries to drop the PRPC_Updatescache procedure. Because triggers on rules tables use PRPC_Updatescache, you must use the ZOSDisableTriggerScripts to disable these triggers before you update the data schema.

  1. Follow the instructions in the Pega 7 Platform Upgrade Guide to upgrade the rules schema, but stop immediately before you upgrade the data schema with the upgrade.bat or upgrade.sh script. The Pega 7 Platform Upgrade Guide is on the Support > Deployment Guides page.
  2. Copy the contents of the <distribution>\ResourceKit\ZOSDisableTriggerScripts directory into the <distribution>\scripts\ directory.
  3. Run fixZosTriggers.bat or fixZosTriggers.sh with the following arguments:
    --action preupgrade
    --dataschema <data schema name>
    --oldrulesschema <old rules schema name. If you are upgrading from a single-schema system, this is the data schema name.>
    --newrulesschema <new rules schema name>
    --automaticddl <Optional. Set to true to automatically apply the disable trigger SQL scripts.>

    For example:
    fixZosTriggers --action preupgrade --dataschema pegadata --oldrulesschema pegarules --newrulesschema newrules --automaticddl false

  4. If you did not set --automaticddl to true in the previous step, run the <distribution>\schema/disable.sql script to manually disable the trigger SQL scripts.
  5. Run the data schema upgrade as described in the Pega 7 Platform Upgrade Guide.

Upgrade changes system name

Valid from Pega Version 7.1.1

As of Pega 7.1.7, the following renaming behavior no longer occurs.

The upgrade process renames your system to “PRPC” and modifies any custom requestor rules in your application to use this name. After the upgrade completes, you must apply these changes to revert your system:

  1. Identify all custom requestor rules (browser, batch, app, portal) with access groups that point to prior versions of PRPC.
  2. Open the relevant access groups (for example, PRPC:Unauthenticated and PRPC:Agents) and update the name and version fields to point to the current PegaRULES application.
  3. Reset your system name to its original value. You can set the Dynamic System Setting prconfig/identification/systemName/default or use the Designer Studio > System > Settings > System Name landing page.
  4. Restart the system.

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