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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Search and Reporting does not index large items

Valid from Pega Version 8.5

When using the Search and Reporting (SRS) microservice in Pega Platform™ 8.5, you might encounter problems with indexing large out-of-the-box rules. The issue is not visible in Queue Processors, but you can access logs to verify which items the system does not index.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

Cannot copy final section rules in UI Kit ruleset

Valid from Pega Version 7.1.6

You cannot copy section rules in the UI Kit ruleset (UI-Kit-71) that start with pz or px (final rules in the base PRPC rulesets).

Instead, to customize these rules, use the Copy/Merge Ruleset tool, available at Designer Studio >System > Tools > Refactor Rulesets, to copy all rules from the UI Kit into your application ruleset. You can then check the section rules in and out.

Microsof Internet Explorer 9 (IE9) may display a script error when clicking a Help button

Valid from Pega Version 7.1.6

A script error may be displayed when clicking a Help button when script error notification is turned on in the browser. As a work around, uncheck the Display a notification about every script error option in the Advanced tab of the Options dialog box in Microsoft Internet Explorer 9.

Number and text input controls on Android devices may not display the correct keyboard

Valid from Pega Version 7.1.8

When running a Pega 7 application on a device using the Android operating system, pxNumber and pxTextInput controls may not display when using the desired on-screen keyboard. This happens when the number or text input type is set to number.

At design time, the input type is selected in the Editable Format section of the Presentation tab in the Cell Properties panel for a pxNumber or pxTextInput control. Due to a known limitation in some versions of the Android OS running on some devices, the keyboard displayed at run time may not support entry of decimal values when a Number type keyboard is specified.

To resolve this issue, use the Phone type when numbers with decimal values may be required. Using the Phone type displays a numerical phone keyboard. The Android phone keyboard includes both commas and periods so that decimals may be entered.

Cell Properties dialog

The Phone type selected in the Presentation tab of a Number control

Note that this issue only occurs on Android devices. It is recommended that applications for iOS continue to use type=“Number”.

Schema not found error when importing a Rule-Admin-Product file

Valid from Pega Version 7.1.8

If you import a Rule-Admin-Product file (RAP) file that includes a schema that has a view, grammar parsing changes can mean that the Pega 7 Platform is unable to find the schema.

To enable the Pega 7 Platform to find the schema:

  1. Review the error message that indicates that the schema was not found and identify the following items:
    • The name of the schema that is causing the error
    • The table name in the format: wrong_schema_name.table_name...
    • The DDL that the Pega 7 Platform is trying to apply
  2. Use the table name to identify the correct schema name in your system. This schema is usually your data schema, but might also be an external database.
  3. Download the DDL.
  4. Correct the schema name and save the DDL.
  5. Manually apply the DDL.

System starts slowly after upgrade or update on IBM DB2 for z/OS

Valid from Pega Version 7.2.2

Additional tables are added to upgraded and updated systems. If your system starts up very slowly after an upgrade or update, the database statistics on these new tables might not have generated correctly. To correct this issue and improve performance, your database administrator needs to manually rebuild the statistics for all tables in the rules schema.

Clustering equal to none might cause errors

Valid from Pega Version 7.2.2

Some Pega 7 Platform features might not work when theidentification/cluster/protocolsetting in the prconfig.xml file is set to none. Some features that might not work are remote tracing and management actions on the node from the Requestor Management and Agent Management landing pages. Setting the clustering protocol to none is not recommended and will not be supported in a future Pega 7 Platform release.

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