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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

JavaMail API upgrade has potential SMTP configuration error

Valid from Pega Version 7.1.8

The JavaMail API has been upgraded from 1.4.1 to 1.5.2 in this release. This improvement provides greater compatibility and secure connectivity with leading industry email servers.

During the upgrade process, there is a known issue for some configurations of email servers, including Microsoft Exchange Server, that requires the use of an additional setting. After upgrading to this release, if you experience authentication failures when attempting to send email or test SMTP connectivity, do one of the following:

  • Recommended: Review the Microsoft Exchange email server settings to ensure proper configuration for SMTP authentication. In some cases, the use of port 587 instead of the traditional default SMTP port 25 has been shown to address this issue.
  • Create the following Dynamic System Setting with the value "true," and then restart email listeners:

Owning Ruleset: Pega-IntegrationEngine

Setting Purpose: javamail/NoAuthMechanismsRetry

After any email server configuration or upgrade, it is recommended that email listeners are re-tested without using this Dynamic System Setting.

See About Email Account data instances for information on configuring email account records.

Creating data page unit tests in Internet Explorer 8

Valid from Pega Version 7.1.8

When creating data page unit tests, selecting a parent property does not automatically select the child properties when using Internet Explorer 8.

Page and page list properties to be included in a data page unit test are selected on the Create test screen by selecting a check box next to the property name. Normally, selecting the check box of a parent property automatically selects all subsequent child properties as well. When using Internet Explorer 8, child properties are not automatically selected when the parent property's check box is selected.

The solution requires selecting all of the desired child properties individually. Select the check box next to each child property to include it in the data page unit test.

Schema not found error when importing a Rule-Admin-Product file

Valid from Pega Version 7.1.8

If you import a Rule-Admin-Product file (RAP) file that includes a schema that has a view, grammar parsing changes can mean that the Pega 7 Platform is unable to find the schema.

To enable the Pega 7 Platform to find the schema:

  1. Review the error message that indicates that the schema was not found and identify the following items:
    • The name of the schema that is causing the error
    • The table name in the format: wrong_schema_name.table_name...
    • The DDL that the Pega 7 Platform is trying to apply
  2. Use the table name to identify the correct schema name in your system. This schema is usually your data schema, but might also be an external database.
  3. Download the DDL.
  4. Correct the schema name and save the DDL.
  5. Manually apply the DDL.

Node description cannot match application server node name

Valid from Pega Version 6.3 SP1

A node's Short Description should not be the same value as the application server node name. If the node's Short Description is changed to be the same value as the application server node name, then the node description is automatically changed back to the original value after a system restart.

Multiple notifications are delivered for the same Pulse post

Valid from Pega Version 7.3

When a user posts a Pulse comment, the users who subscribe to the activity feed might receive more than one notification if the posted comment triggers several notification rules.

For example, when a user posts a comment on a case that he or she follows, any response to the comment can result in the following notifications:

  • Notification when a new comment is posted on the followed case (triggers the pyAddPulsePost notification definition)
  • Notification when a comment is a response to the user’s original post (triggers the pyAddPulsePost notification definition)
  • Notification when the user is mentioned in the comment (triggers the pyAddUserMentionedPost notification definition)

Surveys are not compatible with prior versions of the UI Kit

Valid from Pega Version 7.3

Now that survey functionality is available in the Pega-Survey ruleset, some rules are no longer compatible with prior versions of the UI Kit. To ensure that your surveys are rendered correctly, update your Application form to include version 09.01 of the UI Kit.

If you cannot change the version of the UI Kit, you can override the Work-.pyCaseActionArea section in your application and update it to use the same configuration as the section in version 09.01 of the UI Kit.

Surveys do not display navigation links

Valid from Pega Version 7.3

The navigation links, or bread crumbs, in a survey are not displayed when you configure a survey to run as a screen flow. To resolve this issue, override the Work-.pyCaseActionArea section in your application, and then update that section to include the Work-.ProcessSteps_ScreenFlow section.

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