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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

Screenshot generation runs on local client

Valid from Pega Version 7.1.8

If you generate screenshots to include in your application document, this process still runs on your local client. Additionally, you are still required to use Internet Explorer to use this feature.

Warning message when opening server-generated documents

Valid from Pega Version 7.1.8

Depending on your system configuration, the following warning message might be displayed when you open a document that was generated on the server.

If you click No, certain content (for example, Table of Contents) is not populated in the document. Instead, click Yes and save the document.

Warning message dialog

The warning message that displays

Schema not found error when importing a Rule-Admin-Product file

Valid from Pega Version 7.1.8

If you import a Rule-Admin-Product file (RAP) file that includes a schema that has a view, grammar parsing changes can mean that the Pega 7 Platform is unable to find the schema.

To enable the Pega 7 Platform to find the schema:

  1. Review the error message that indicates that the schema was not found and identify the following items:
    • The name of the schema that is causing the error
    • The table name in the format: wrong_schema_name.table_name...
    • The DDL that the Pega 7 Platform is trying to apply
  2. Use the table name to identify the correct schema name in your system. This schema is usually your data schema, but might also be an external database.
  3. Download the DDL.
  4. Correct the schema name and save the DDL.
  5. Manually apply the DDL.

Column Populator utility documentation out of date for prior versions

Valid from Pega Version 7.2

The documentation for using the Column Populator utility to populate newly exposed database columns is out of date for Pega 7 Platform versions prior to 7.2. For all Pega 7 versions, refer to the Pega 7.2 help documentation for instructions about how to use this utility.

Child case queries performance can be slow

Valid from Pega Version 7.2

Some customers have reported that performance is slow when they execute queries on child cases. This issue is often indicated by PEGA0005 (query time exceeded limit) alerts that can be correlated to these queries in the logs. To resolve the issue, add a database index to each of your work tables by using a multicolumn index on the pxCoverInsKey, pxObjClass, and pyStatusWork columns.

See Performance improvements for child case queries.

Verify ML Readiness error: Upgrades from Pega 7.1.0 through 7.1.8 do not replace nonversioned rules

Valid from Pega Version 7.2

Upgrading from any Pega 7 Platform version between Pega 7.1 and Pega 7.1.8 to Pega 7.2 does not automatically replace nonversioned rules. If you revalidated and saved a Pega 7.1.x rule after the timestamp on the Pega 7.2 version of the rule, upgrading to Pega 7.2 does not overwrite the saved rule. You might see either of the following behaviors:

  • The upgrade fails with the following error message:
    Verify ML Readiness
  • The upgrade succeeds, but you might be unable to open changed rule forms.

If the upgrade fails, see the Pega 7 Platform Upgrade Guide to force the upgrade.

This known issue does not affect Pega 7.1.9. After the upgrade has finished, apply Hotfix 27288. For information about obtaining and applying hotfixes, see Hotfix Manager.

WebSphere log error with Java 8 for Enterprise JavaBeans

Valid from Pega Version 7.1.8

For environments that are deployed by using Java 8 on IBM WebSphere Application Server version 8.5.5.9 through the last 8.5.5.x fix pack, the log might report that a class was not found when the application server attempts to start Enterprise JavaBeans. If Java EE functionality is not needed, no further action is required. However, to use Enterprise JavaBeans, see WebSphere log error with Java 8 for Enterprise JavaBeans.

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