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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Tomcat log files moved to work directory

Valid from Pega Version 7.1.2

For Tomcat application server users, the default path for PRPC logs has been changed to the "work" directory for Catalina. For example:

<tomcat>\work\Catalina\localhost\prweb

This directory can be cleaned up during administration. To avoid loss of files, you can redirect logging to a different directory after installation:

  1. Navigate to the <tomcat-home>\webapps\prweb\WEB-INF\classes directory.
  2. Open the prlogging.xml file.
  3. Locate the "appender" definitions section that contains the "@{web.tmpdir}" string
  4. Update the FileNamePattern values to point to the new directory.

For more details, refer to the “Change the default path to PRPC logs” section in the Tomcat installation guide for your database.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Slow WebSphere performance on Mac platforms

Valid from Pega Version 7.1.2

Use the following JVM setting to improve WebSphere performance on Mac platforms:

-Djava.net.preferIPv4Stack=true

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

PRServlet not required in PRPC URLs

Valid from Pega Version 7.1.6

PRServlet is no longer required in a URL when accessing PRPC. A URL typically written like this:

http://example.com/prweb/PRServlet?[QueryString]

Can instead be written like this:

http://example.com/prweb/?[QueryString]

This change is effective only for PRPC 7.1.6 and newer versions. Older versions of PRPC still require using PRServlet in a URL.

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