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Published Release Notes

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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Split schema upgrade instructions missing properties

Valid from Pega Version 7.1.3

If you upgraded from 5.x, 6.x, or 7.x using the instructions in previous versions of the upgrade guide, you may have neglected to set the properties below in your migrateSystem.properties file when you migrated your upgraded schema to the source system:

 

pega.rules.objects.generate=true

pega.rules.objects.apply=true

 

If these properties were not set during an upgrade that splits the schema, your environment does not have the indexes, triggers, and primary keys on the rules tables.

 

To check for this issue, see if the pr4_base and pr4_rule rules tables in your existing rules schema are missing primary keys. If they are, use the SQL scripts in the ResourceKit\MigrationRecoveryScripts directory of the release to cleanup duplicate rules that were created due to this issue. Follow the steps below to run the scripts.

To run the scripts on Microsoft SQL, Oracle, or PostgreSLQ

  1. Take down any app servers using the affected schema.
  2. Backup your database.
  3. Replace all instances of @RULES_SCHEMA in <database>_cleanDups.sql with the name of the schema that contains the pr4_base table.
  4. Run the <database>_cleanDups.sql script on the database with vendor tools (sqlPlus, SQL Server Management Studio, etc).
  5. Replace all instances of @RULES_SCHEMA in <database>_fix_vw_table.sql with the name of the schema that contains the pr4_base table.
  6. Run the <database>_fix_vw_table.sql script on the database with vendor tools (sqlPlus, SQL Server Management Studio, etc).
  7. Generate and apply the ddl using the command line generateDDL command. Check the installation guide for your database or the upgrade guide for details about how to use the generateDDL command line script.
  8. Rebuild the indexes for the tables in your rules schema using vendor tools. This is necessary so that your system runs at an optimum speed.
  9. Optionally upgrade to the latest release, at this point your database is ready to be upgraded or used depending on your needs.

      

To run the scripts on DB2 for LUW or z/OS

  1. Take down any app servers using the affected schema.
  2. Backup your database.
  3. Run the <database>_cleanDups.sql script on the database with vendor tools (UDB CLP, Data Studio, etc) to create the CLEANSE_RULES_DUPS stored procedure.
  4. Run the query Call CLEANSE_RULES_DUPS(‘<rulesSchema>’); where <rulesSchema> is the name of schema that contains the pr4_base table.
  5. After the previous step is complete drop the CLEANSE_RULES_DUPS procedure.
  6. Replace all instances of @RULES_SCHEMA in <database>_fix_vw_table.sql with the name of the schema that contains the pr4_base table.
  7. Run the <database>_fix_vw_table.sql script on the database with vendor tools (UDB CLP, Data Studio, etc).
  8. Generate and apply the ddl using the command line generateDDL command. Check the installation guide for your database or the upgrade guide for details about how to use the generateDDL command line script.
  9. Rebuild the indexes for the tables in your rules schema using vendor tools. This is necessary so that your system runs at an optimum speed.
  10. Optionally upgrade to the latest release. At this point your database is ready to be upgraded or used depending on your needs.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

Restricted SMA access

Valid from Pega Version 7.1.5

System Management Application (SMA) remote connections are not supported on JBoss EAP 6.x. This means SMA users may only monitor locally connected systems. Ensure that the "Local JVM Connection..." option is selected when configuring PRPC nodes:

DB2-LUW database logfile size increase

Valid from Pega Version 7.1.5

This issue applies to DB2-LUW database platforms only.
 

To avoid running out of logfile space due to large transaction sets during the rule base load of a Pega 7.1.x install, upgrade, or maintenance level update, systems supported by a DB2-LUW database platform should increase the LOGFILSIZ parameter to at least 4096 pages from the default size of 1000 pages.

After the size has been increased, restart the database to ensure that the new setting is loaded into the database correctly.

Need to run script before updating Multitenant systems

Valid from Pega Version 7.1.5

When updating or upgrading a Multitenant system from Pega 7.1.5 or 7.1.6 to Pega 7.1.7, if that system uses either an Oracle or a PostgreSQL database, you may encounter the error:

“Table must be empty to add column.”

The Multitenant architecture requires an additional column on a number of the PRPC database tables (“pzTenantID”). In Pega 7.1.7, two additional PRPC tables were tenant-qualified: pc_schedule_task and pr_index_schedule_task. The Multitenant column is added to these tables by the update/upgrade process. However, Oracle and PostgreSQL do not allow the addition of a non-null column to an existing table unless the table is empty, so updating or upgrading systems on those databases displays the error detailed above.

To avoid this error, before beginning the update or upgrade, it is necessary to run a script:

  • OracleOracleMTupgrade.sql
  • PostgreSQLPostgresMTupgrade.sql

For updates, these scripts are located in the /scripts/ddl directory.

For upgrades, these scripts are located in the /Resourcekit/AdditionalUpgradeScripts directory.

Column Populator utility documentation out of date for prior versions

Valid from Pega Version 7.2

The documentation for using the Column Populator utility to populate newly exposed database columns is out of date for Pega 7 Platform versions prior to 7.2. For all Pega 7 versions, refer to the Pega 7.2 help documentation for instructions about how to use this utility.

End of support for Microsoft Internet Explorer 9 and Internet Explorer 10

Valid from Pega Version 7.2

In accordance with Microsoft’s announcement to discontinue support for Internet Explorer 9 and Internet Explorer 10 in January 2016, Pega 7.2 will be the last version of the Pega 7 Platform to support Internet Explorer 9 and Internet Explorer 10.  

For Pega 7.2.1, you must upgrade to Microsoft Internet Explorer 11 or later, or use Google Chrome, Apple Safari, or Mozilla Firefox.

For more information about browser support, see the Platform Support Guide or contact Pegasystems Global Customer Support.

End of support for Microsoft Internet Explorer 9 in Pega 7.2.1

Valid from Pega Version 7.2.1

In accordance with Microsoft’s announcement to discontinue support for Internet Explorer 9, Pega 7.2.1 will not support Internet Explorer 9. You should not upgrade to Pega 7.2.1 if you are still using Internet Explorer 9. Otherwise, upgrade to Microsoft Internet Explorer 10 or later, or use Google Chrome, Apple Safari, or Mozilla Firefox, which support certain HTML5 and CSS3 standards not supported in Internet Explorer 9.

For more information about browser support, see the Platform Support Guide or contact Pegasystems Global Customer Support.

 

 

 

Child case queries performance can be slow

Valid from Pega Version 7.2

Some customers have reported that performance is slow when they execute queries on child cases. This issue is often indicated by PEGA0005 (query time exceeded limit) alerts that can be correlated to these queries in the logs. To resolve the issue, add a database index to each of your work tables by using a multicolumn index on the pxCoverInsKey, pxObjClass, and pyStatusWork columns.

See Performance improvements for child case queries.

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