Support for advanced validation of embedded and referenced data
Valid from Pega Version 8.5
To help you define validation conditions for a broader range of use case scenarios, Pega Platform™ now supports stage entry validation for embedded fields in the form of a validation matrix. You can now define validation conditions for both field groups and field group lists, and easily navigate between them. You can also select any fields and when conditions while building a condition for both field-level and stage-level validation.
For more information, see Validating field values for stage entry.
Complete email and notification approval in App Studio
Valid from Pega Version 8.5
App Studio now supports complete email approval configuration directly in the Case Designer. Email approval settings now include composing a new message or selecting a template, saving templates to a library for future reuse, and adding attachments to an email. Additionally, you can now send the approval as a push notification to mobile users. With full configuration of email approval in App Studio, you save time and create unique and personalized email messages and push notifications in a no-code, intuitive way.
For more information, see Obtain approvals from email and push notifications from App Studio (8.5), Requesting approval by email and push notification.
Business logic routing of approval steps
Valid from Pega Version 8.5
Pega Platform™ now supports routing of approval steps by applying business logic, in both App Studio and Dev Studio. Business logic uses a set of conditions to determine the most appropriate worker to approve a case by routing the approval based on defined conditions. For example, in a loan request case, the application can route the approval step to a manager if the importance of the case is set to high. For greater accuracy, business logic can also use skill set, availability, and workload to determine the appropriate worker. With business logic routing, you increase work efficiency and speed up case resolution.
For more information, see Determine a relevant case approver by using business logic (8.5), Requesting approval from users.
Default Create stage in a case life cycle
Valid from Pega Version 8.5
Pega Platform™ now adds a default Create stage to a case life cycle every time you create a new case type, both in App Studio and Dev Studio. The default Create stage includes a view that users interact with to provide initial data before case processing begins. Consequently, you can now easily locate the view to make any necessary changes. In the background, the Create stage makes a case type independent from the starting process, which removes relevant advanced configurations and makes application development faster.
For more information, see Capture initial data faster with the default Create stage (8.5), The Create stage.
Certain flow actions deprecated and replaced
Valid from Pega Version 7.1.7
To ensure compatibility with supported browsers and mobile devices and to enhance ease of design, the following flow actions are deprecated and replaced. As a best practice, use the replacement actions for new development. The deprecated rules are still supported and do not have to be updated.
| Deprecated | Replacement |
|---|---|
| Transfer | Transfer Assignment |
| TransferAdvanced | " |
| TransferToManager | " |
| TransferToWorkbasket | " |
| Approve | Approval |
| Reject | " |
| AttachAFile | Attach Content |
| pyAdjustSLA | Adjust Assignment SLA |
| pyAdjustSLATimes | " |
| pyChangeAssignmentSLA | " |
| pyUpdate | Update Case |
For example, the new Transfer Assignment action supports the most common routing options such as operator, workbasket, and reporting manager. Advanced options allow users to escalate, set due dates, update status, and provide instructions.
Transform Assignment form
See Atlas - Standard Flow Actions (Local).
Service levels are available on stage steps
Valid from Pega Version 7.1.7
For greater flexibility when configuring stages, you can associate a service level (SLA) with a step within the context of the stage only. Because this SLA overrides the one associated (if defined) with a a step, other steps that employ the same flow are not affected and can be configured independently.
See Using the Stages & Processes tab.
Managers can create and update cases using the Bulk Actions tool
Valid from Pega Version 7.1.7
The capabilities of the Bulk Actions tool have been expanded so that managers can go beyond simply being able to make bulk updates to existing cases. They can now:
- Create top-level cases for any case type in your application. By default, you can specify the label, description, and work status for each case.
- Define the case information you want to display on the grid by overriding the section pyBulkUpdate and configuring the columns.
- Update the case information you created in the Bulk Actions tool.
Create Cases option in the Bulk Actions tool
See Case Manager Portal — How to process assignments and cases in bulk.
Define distinct names to implementation and framework class layers in Application Express
Valid from Pega Version 7.1.7
When generating both implementation and framework applications in Application Express, you can now name the framework application and workpool class layers independently. This eliminates the need to update a framework's class structure in the new application. Previously, the framework layers used the same names as the implementation and could not be updated.
Class structure name fields in Advanced Configuration dialog
See Application Express — Advanced Configuration.
New case types contain one stage
Valid from Pega Version 7.1.7
When you create a new case type in the Cases Explorer or in Application Express, the system creates only one default stage. A single starting stage provides an intuitive design experience and eliminates the need to delete unused stages. Previously, a new case type contained three default stages.
Edit process-based case type flows in Case Designer Process Outline view
Valid from Pega Version 7.1.7
If your case type does not employ a stage-based design, you can now employ the Step Tree and other features available in Process Outline view to facilitate your design.
Click a process tile in the Stages & Processes tab to open the flow in Process Outline. In this example, the Graffitti report is selected.
Processes in Stages & Processes tab
The process opens in Process Outline view. Note that the tree view allows you to easily see and update the underlying shapes and subprocess that compose the Single Approval process.
Process in Process Outline view