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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Logic-based assignment routing

Valid from Pega Version 7.2.2

You can now define business logic that controls when and by whom an assignment is processed in a case. By routing assignments to a specific user or group of users, you can help ensure that cases are resolved faster.

For more information, see Logic-based assignment routing.

Robotic Process Automation (RPA) support for Pega 7 applications

Valid from Pega Version 7.2.2

You can now use Robotic Process Automation (RPA) to automate repetitive and unattended back-office activities directly from your Pega 7 application. By using RPA with your application, you can batch process large volumes of cases faster and with fewer errors compared with manual case processing. You configure the automations in Pega Robotics Automation Studio.

For example, when an automobile insurance claim is submitted, an automation can analyze the submitted information, look up and verify policy holder information, and update web and desktop applications with case information.

For more information, see:

Improvements to guided tour creation

Valid from Pega Version 7.2.2

Usability improvements to creating and managing guided tours enable you to more efficiently create tours that introduce the key features of your application. Now, you configure the Manage guided tour action on a control to start, continue, or dismiss a tour, instead of specifying an API script.

For more information, see Managing a guided tour.

Create case and Wait smart shapes available in Case Designer

Valid from Pega Version 7.2.2

Two smart shapes have been added in Case Designer. Use the Create case smart shape in a case step to create another case, a child case, or multiple child cases. Use the Wait smart shape to pause the process of a case under specified conditions.

For more information, see Adding a preconfigured step to a process.

Class structure expanded for surveys and questions

Valid from Pega Version 7.3.1

You can now create surveys and questions at any class level. Because there is no longer a restriction on which class of flows can use the Survey and Question smart shapes, you can create more contextual surveys that reference embedded properties, or instances of classes, that you define outside the Work- class structure.

For more information about using the Survey or Question smart shapes in a flow, see Integration methods for surveys.

Like and bookmark Pulse messages

Valid from Pega Version 7.3.1

You can now like messages that are posted to Pulse and view the number of likes for each message. You can also bookmark the messages that you want to view in your activity feed.

For information about Pulse enhancements, see:

Real-time updates in Pulse

Valid from Pega Version 7.3.1

You can now view real-time updates of messages in Pulse. If a user posts a comment on a Pulse conversation while you are viewing the conversation, you receive a notification in real time, which you can click to refresh the conversation and see the comment.

For information about Pulse enhancements, see:

Conditional paths added to case life cycle

Valid from Pega Version 7.3.1

You can now add a conditional path to a process in the life cycle of a case. By defining the decisions that cause a process to follow different paths, you can create cases that support more than one outcome.

For more information about conditional paths, see Conditional paths in a case life cycle.

Receive and reply to push notifications for Pulse messages

Valid from Pega Version 7.3.1

You can now receive push notifications on your mobile device when another user references you in a Pulse message or likes your messages in a Pulse conversation. You can both receive and reply to the push notifications that you get when another user posts on your profile, adds messages to a Pulse conversation in which you are involved, or posts comments on a case that you are following. To receive push notifications, select mobile push as a notification channel when you configure your notification preferences.

For information about Pulse enhancements, see Pulse enhancements for social collaboration.

The Run Data Flow shape replaces the Run Interaction shape

Valid from Pega Version 7.3.1

The Run Interaction shape in flows has been replaced by the Run Data Flow shape to introduce a consistent way of making decisions and capturing responses. You can now run a single-case data flow by referencing the data flow in the Run Data Flow shape. The data flow must have an abstract input and abstract or dataset output.

For more information, see Running a decision strategy from a flow, About Data Flow rules and Interactions in flows are no longer supported by the Run Interaction shape.

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