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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

Enhancing the performance of your Next-Best-Action strategy with globally optimized strategies

Valid from Pega Version 8.6

Starting in version 8.6, Pega Platform™ combines the versatility of Next-Best-Action Designer with strategy performance enhancements provided by using globally optimized strategies (GOS). Decrease the run time and memory usage of executing the Next-Best-Action strategy in batch or real-time scenarios by using the globally optimized strategies generated by Next Best Action Designer.

GOS is supported by Pega Platform's standard business change management process. GOS rules are automatically included in relevant revision packages.

For more information, see Enhance the performance of your Next-Best-Action strategy with globally optimized strategies (8.6).

Support for picklists with parameterized data pages in App Studio in Cosmos React UI

Valid from Pega Version 8.6

You can now use data pages with parameters to populate a property of the picklist type with filtered results in App Studio. For example, in a survey case type, you can use a parameterized data page to configure cascading drop-down controls in which the values in a secondary drop-down list are based on the value that the user selects in the primary drop-down list. With dynamically-sourced picklists, you get greater flexibility in configuring picklists, and users see more accurate values.

For more information, see link Dropdown control Properties — General tab.

Upgraded selected third-party JAR files to support Pega Platform functionalities

Valid from Pega Version 8.6

Pega Platform™ 8.6 now provides upgraded versions of the JAR files that support various functionalities within the Platform, such as generating documents or PPTX files.

Upgrade impact

If you have custom implementations and use any classes from the upgraded JAR files directly in your code or through JAR APIs, after your upgrade to Pega Platform 8.6, your application might experience unexpected run-time behavior if the upgraded JAR version lacks any elements from the previous version. For example, custom implementations can typically include activities, functions, or non-autogenerated sections. Unexpected run-time behavior might also occur when you use a third-party library that has dependencies on the upgraded JAR files. If you use only default Pega Platform functionalities without any customizations, the JAR files continue to work correctly without any additional actions.

What steps are required to update the application to be compatible with this change?

If you have any JAR customizations, ensure that you test the upgraded JAR files for compatibility and upgrade impact. The following table lists the upgraded JAR files that might impact your application:

JAR file nameUpgraded version
apache-mime4j-core0.8.3
apache-mime4j-dom0.8.3
commons-codec1.15
commons-collectionons44.4
commons:commons-math33.6.1
commons-compress1.20
commons-lang33.9
fontbox2.0.19
httpclient4.5.12
httpcore4.4.13
httpmime4.5.12
istack-commons-runtime3.0.8
jackson-annotations2.10.3
jackson-core2.10.3
jackson-databind2.10.3
jaxb-runtime2.3.2
java-libpst0.9.3
jcommaner1.78
junrar4.0.0
metadata-extractor2.13
openjson1.0.11
parso2.0.11
pdfbox2.0.19
poi4.1.2
poi-ooxml4.1.2
poi-ooxml-schemas4.1.2
poi-scratchpad4.1.2
slf4j-api1.7.28
xmlbeans3.1.0
xmpcore6.1.10

For more information, refer to the documentation of  your JAR provider.

Enhanced Pulse gadget for Cosmos React

Valid from Pega Version 8.6

Together with the DX API, the Cosmos React component now provides an overlay in which users can quickly view and select the feed sources from which to view Pulse messages. Users can also add attachments to their messages, and remove the messages that they post. These enhancements improve collaboration and speed up case resolution. For example, a case worker can view only posts from particular cases, to quickly find a request for additional information about a case, and then provide necessary details by attaching a relevant document.

For more information, see Configuring Pulse feed sources for Cosmos React and Posting a message in Pulse.

Easier customer record management in Customer Profile Designer (early preview)

Valid from Pega Version 8.6

The new Customer Profile Designer module of Pega Customer Decision Hub™ makes it possible for marketing analysts and strategy designers to define the associated data for each customer context directly in the Pega Customer Decision Hub portal. It is also possible to define more complex associated data structures that use a custom data flow, or define associated data of different types, such as RDBMS and Cassandra, for the same customer context.

Customer Profile Designer is available in Pega Customer Decision Hub 8.6 version as an early preview version. The functionality will be further expanded in future releases.

For more information, see Manage customer records in Customer Profile Designer (8.6).

Text predictions simplify the configuration of text analytics for conversational channels

Valid from Pega Version 8.6

Enable text analytics for your conversational channels, such as email and chatbot, by configuring text predictions that manage the text models for your channels. This new type of prediction in Prediction Studio consolidates the AI for analyzing the messages in your conversational channels in one place and replaces the text analyzer rule in Dev Studio.

Through text predictions, you can efficiently configure the outcomes that you want to predict by analyzing the text in your channels:

  • Topics (ticket booking, subscription cancellation, support request)
  • Sentiments (positive, neutral, negative)
  • Entities (people, organizations, airport codes)
  • Languages

You can train and build the models that predict these outcomes through an intuitive process, and then monitor the outcomes through user-friendly charts.

For more information, see Predict customer needs and behaviors by using text predictions in your conversational channels.

Upgrade impact

Channels that you configured with text analyzers in the previous version of your system continue to work in the same manner after the upgrade to the current version. When you edit and save the configuration of an existing channel, the text analyzer rule is automatically upgraded to a text prediction. The associated text prediction is now an object where you can manage and monitor the text analytics for your channel. When you create a new channel in the upgraded system, the system automatically creates a text prediction for that channel.

What steps are required to update the application to be compatible with this change?

  1. Enable the asynchronous model building and reporting in text predictions through job schedulers that use the System Runtime Context (SRC) by adding your application to the SRC.
    For more information, see Automating the runtime context management of background processes.
  2. Enable model building in text predictions by configuring background processing nodes.
    For more information, see Assigning decision management node types to Pega Platform nodes.

Kafka data set enhancements

Valid from Pega Version 8.6

The Kafka data set is a high-throughput and low-latency platform for handling real-time data feeds that you can use as input for Pega Platform event strategies.

For better integration of Pega Platform with externally hosted Kafka, the following enhancements are implemented:

  • Support for Kafka message keys and headers - extended values data format (JSON Data Transform, Apache Avro)
  • Custom value processing
  • Configuring topic names by using Application Properties
  • Data-Admin-Kafka enhancements - supporting a wide range of connection properties

For more information, see Improve your Kafka data set with new enhancements.

External data flow rules are removed

Valid from Pega Version 8.6

In previous versions of Pega Platform™, you could configure data flows to run in an external Hadoop environment. The external data flows functionality was deprecated and hidden from view in Pega Platform 8.5. The functionality has been now removed and is no longer available in Pega Platform 8.6.

For more information, see External data flow rules are deprecated.

Convert data instances into decision parameter rules

Valid from Pega Version 7.1.8

The Convert groups wizard is available in the Hierarchy landing page when the list of your propositions include decision data records.

Click Convert groups at the top of the landing page to use the wizard and to convert data instances into decision parameter rules. This conversion is necessary to make the existing proposition data instances available for revision management.

Update to the Data Flows rule

Valid from Pega Version 7.1.8

It is now possible to collect statistics for each active data flow. These include the number of processed records, records that caused errors and last processed records per shape, as well as historical throughput measured for the entire data flow.

There are two new patterns in the Data Flow rule:

  • Event Strategy - define this pattern to use an event strategy in a data flow and to connect a data stream and static data sources to an event strategy.
  • Filter - specify filter conditions and apply them to each element of the input flow 

Apart from this, the Merge pattern was updated to execute the flow when there is no data on the secondary branches and the Strategy pattern allows you to specify the class where you want to store your strategy results.

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