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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Text predictions simplify the configuration of text analytics for conversational channels

Valid from Pega Version 8.6

Enable text analytics for your conversational channels, such as email and chatbot, by configuring text predictions that manage the text models for your channels. This new type of prediction in Prediction Studio consolidates the AI for analyzing the messages in your conversational channels in one place and replaces the text analyzer rule in Dev Studio.

Through text predictions, you can efficiently configure the outcomes that you want to predict by analyzing the text in your channels:

  • Topics (ticket booking, subscription cancellation, support request)
  • Sentiments (positive, neutral, negative)
  • Entities (people, organizations, airport codes)
  • Languages

You can train and build the models that predict these outcomes through an intuitive process, and then monitor the outcomes through user-friendly charts.

For more information, see Predict customer needs and behaviors by using text predictions in your conversational channels.

Upgrade impact

Channels that you configured with text analyzers in the previous version of your system continue to work in the same manner after the upgrade to the current version. When you edit and save the configuration of an existing channel, the text analyzer rule is automatically upgraded to a text prediction. The associated text prediction is now an object where you can manage and monitor the text analytics for your channel. When you create a new channel in the upgraded system, the system automatically creates a text prediction for that channel.

What steps are required to update the application to be compatible with this change?

  1. Enable the asynchronous model building and reporting in text predictions through job schedulers that use the System Runtime Context (SRC) by adding your application to the SRC.
    For more information, see Automating the runtime context management of background processes.
  2. Enable model building in text predictions by configuring background processing nodes.
    For more information, see Assigning decision management node types to Pega Platform nodes.

External data flow rules are removed

Valid from Pega Version 8.6

In previous versions of Pega Platform™, you could configure data flows to run in an external Hadoop environment. The external data flows functionality was deprecated and hidden from view in Pega Platform 8.5. The functionality has been now removed and is no longer available in Pega Platform 8.6.

For more information, see External data flow rules are deprecated.

Screenshot generation runs on local client

Valid from Pega Version 7.1.8

If you generate screenshots to include in your application document, this process still runs on your local client. Additionally, you are still required to use Internet Explorer to use this feature.

Warning message when opening server-generated documents

Valid from Pega Version 7.1.8

Depending on your system configuration, the following warning message might be displayed when you open a document that was generated on the server.

If you click No, certain content (for example, Table of Contents) is not populated in the document. Instead, click Yes and save the document.

Warning message dialog

The warning message that displays

Updated Word merge support with Microsoft Silverlight plug-in

Valid from Pega Version 7.1.3

Starting in this release, Pega 7 features that integrate with the Word merge capability are now cross-browser. ActiveX controls (which are only compatible with Internet Explorer) have been replaced with Microsoft Silverlight. This plug-in must be downloaded separately from Microsoft because it is not shipped with Pega 7.

Common features that are affected by this change include the Specification form and Case Type landing page.

Prior to using these features, see the release note Word merge support with Microsoft Silverlight plug-in for more information about setting up their client systems.

Decision Data Store data sets can be used only on DNodes

Valid from Pega Version 7.1.8

Data flows that contain Decision Data Store data sets as the primary or secondary source must be created and executed only on DNodes.

Data flows are not restarted automatically after application server restart

Valid from Pega Version 7.1.8

When you restart the application server or the Pega 7 server, you stop the execution of your data flows. The interrupted batch and real-time runs are marked as Failed

Recommendation:

  • Go to the Designer StudioDecisioning > Decisions > Data Flows > Batch processing tab and start the failed batch runs.
  • Go to the Designer StudioDecisioning > Decisions > Data Flows > Real-time processing tab and activate the failed real-time runs.

 

Value list and value group properties are not supported inside data flows

Valid from Pega Version 7.1.8

Value list and value group properties are not supported inside data flows, and you need to instead use other property types.

See the Pega 7 developer help to check all available property types.

Data flow preview size is fixed to 10

Valid from Pega Version 7.1.8

The Preview option for each shape in data flows returns the first 10 records. This value is fixed and currently cannot be changed.

Data Flow transformation shapes cannot be used in combination with the Compose or Merge shapes

Valid from Pega Version 7.1.8

When you reference another data flow from a data flow that contains the Compose or Merge shape, the referenced data flow cannot contain transformation shapes (EventStrategy, Decision strategy, Convert).

Data flow validation does not currently prevent you from designing a data flow that goes against this design pattern. Make sure that your data flows follow this design pattern by checking the referenced and referencing data flows.

 

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