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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Upgrading to the secure threading mechanism for email bots

Valid from Pega Version 8.1

In Pega Platform™ version 8.6, Pega Email Bot™ includes a more secure threading mechanism to help track emails from customers and other stakeholders in separate threads for an email triage case.

Upgrade impact

If you upgrade from Pega Platform version 8.5 or earlier, in which you configured an Email channel, perform the following steps to ensure that your system uses the new secure threading mechanism:

  • Update the service email rule that the system uses to send an email reply as the initial acknowledgment.
  • Update the email reply template in the data transform rule that the system uses when a customer service representative (CSR) sends the reply.

For more information about creating an initial acknowledgment email and email reply template, see Creating outbound email templates. For more information about the secure threading mechanism, see Use a secure threading mechanism in emails.

What steps are required to update the application to be compatible with this change?

For the initial acknowledgment email used by your email bot, update the service method for your email listener rule. On the Response tab for this service email rule, expand the Message contents section. In the Message data section, you specify the rule that defines the structure of the content of the email body. In Pega Platform version 8.6, you use for this purpose the pyEmailAcknowledgement correspondence rule that takes into account the selected built-in template. This template includes the security code tag that the system uses for the secure threading mechanism. If your application uses a different rule in the Message data section, update this definition to match one of the built-in correspondence template rules, for example, EmailAckTemplate_Clear.

The pySetEmailBotReplyTemplate data transform rule sets the name of the email correspondence rule that the system uses as the email reply template. If you do not want to use the default approach using the Classic, Cobalt, or Clear outbound email template themes, override this data transform rule to set the email correspondence rule name for the Param.ReplyTemplate target in the Source column field.

For more information about how to update the service email rule and the data transform rule to ensure that your system uses the secure threading mechanism, see Upgrading to the threading mechanism available in the 8.6 version.

Geolocation tracking requires browser permission

Valid from Pega Version 7.1.6

When the geolocation tracking feature is enabled, a Map it link appears next to each requestor entry in the audit trail. When you click a link for the first time, the browser displays a notification asking whether you want to permit tracking. Make your yes/no selection in the prompt. Do not click "X" to close it, as doing so may render the session unresponsive. Refresh the browser if necessary and make your selection.

Geolocation tracking Map it links do not appear

Valid from Pega Version 7.1.6

If geolocation tracking is enabled, the first time you create a case in the first browser session, the Map it links do not appear next to the initial audit trail entries. When you submit the first flow action, the links appear next to all subsequent entries.

Cannot copy final section rules in UI Kit ruleset

Valid from Pega Version 7.1.6

You cannot copy section rules in the UI Kit ruleset (UI-Kit-71) that start with pz or px (final rules in the base PRPC rulesets).

Instead, to customize these rules, use the Copy/Merge Ruleset tool, available at Designer Studio >System > Tools > Refactor Rulesets, to copy all rules from the UI Kit into your application ruleset. You can then check the section rules in and out.

User interface distortions in the Decision Manager portal

Valid from Pega Version 7.1.6

By default, the New Application wizard in Pega 7.1.6 configures new applications to include UI-Kit-7 in the list of application rulesets. This ruleset causes user interface distortions in the Decision Manager portal. Both applications created in previous maintenance level updates and applications created in Pega 7.1.6 that do not include the UI-Kit-7 dependency are not impacted by this known issue.

Workaround:

  1. Open the application record.
  2. In Application Rulesets, remove UI-Kit-7.
  3. Save the application record.

User interface distortions in the Predictive Analytics Director portal

Valid from Pega Version 7.1.6

By default, the New Application wizard configures new applications to include UI-Kit-7 in the list of application rulesets. This ruleset causes user interface distortions in the Predictive Analytics Director portal. Applications created in maintenance level updates previous to Pega 7.1.6, and applications that do not include the UI-Kit-7 dependency, are not impacted by this known issue.

Workaround:

  1. Open the application record.
  2. In Application Rulesets, remove UI-Kit-7.
  3. Save the application record.

Add additional columns to customized work history tables

Valid from Pega Version 7.1.6

The standard work history table, pc_history_work, contains two new columns that return the latitude and longitude coordinate location of the action that prompted the history. Mobile devices can display this location as a street address. If you have a customized work history table, add these two columns to it:

  • <decimal name="pxLatitude" size="19" scale="9"/>
  • <decimal name="pxLongitude" size="19" scale="9"/>

Microsof Internet Explorer 9 (IE9) may display a script error when clicking a Help button

Valid from Pega Version 7.1.6

A script error may be displayed when clicking a Help button when script error notification is turned on in the browser. As a work around, uncheck the Display a notification about every script error option in the Advanced tab of the Options dialog box in Microsoft Internet Explorer 9.

Security fields in JFrog Artifactory repository rule form removed

Valid from Pega Version 8.1

The fields in the Security section of the JFrog Artifactory repository rule form, including the Secure protocol field, the Truststore field, and the Keystore field, were not functional in Pega Platform™ 7.3, 7.3.1, and 7.4. This section has been removed from the JFrog Artifactory repository rule form in Pega Platform 8.1.

Support for character data type on local variables in activities deprecated

Valid from Pega Version 8.1

Support for the character data type for local variables in activities is deprecated. Use the string data type instead.

For more information about activities, see Activities.

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