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Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Split schema upgrade instructions missing properties

Valid from Pega Version 7.1.3

If you upgraded from 5.x, 6.x, or 7.x using the instructions in previous versions of the upgrade guide, you may have neglected to set the properties below in your migrateSystem.properties file when you migrated your upgraded schema to the source system:

 

pega.rules.objects.generate=true

pega.rules.objects.apply=true

 

If these properties were not set during an upgrade that splits the schema, your environment does not have the indexes, triggers, and primary keys on the rules tables.

 

To check for this issue, see if the pr4_base and pr4_rule rules tables in your existing rules schema are missing primary keys. If they are, use the SQL scripts in the ResourceKit\MigrationRecoveryScripts directory of the release to cleanup duplicate rules that were created due to this issue. Follow the steps below to run the scripts.

To run the scripts on Microsoft SQL, Oracle, or PostgreSLQ

  1. Take down any app servers using the affected schema.
  2. Backup your database.
  3. Replace all instances of @RULES_SCHEMA in <database>_cleanDups.sql with the name of the schema that contains the pr4_base table.
  4. Run the <database>_cleanDups.sql script on the database with vendor tools (sqlPlus, SQL Server Management Studio, etc).
  5. Replace all instances of @RULES_SCHEMA in <database>_fix_vw_table.sql with the name of the schema that contains the pr4_base table.
  6. Run the <database>_fix_vw_table.sql script on the database with vendor tools (sqlPlus, SQL Server Management Studio, etc).
  7. Generate and apply the ddl using the command line generateDDL command. Check the installation guide for your database or the upgrade guide for details about how to use the generateDDL command line script.
  8. Rebuild the indexes for the tables in your rules schema using vendor tools. This is necessary so that your system runs at an optimum speed.
  9. Optionally upgrade to the latest release, at this point your database is ready to be upgraded or used depending on your needs.

      

To run the scripts on DB2 for LUW or z/OS

  1. Take down any app servers using the affected schema.
  2. Backup your database.
  3. Run the <database>_cleanDups.sql script on the database with vendor tools (UDB CLP, Data Studio, etc) to create the CLEANSE_RULES_DUPS stored procedure.
  4. Run the query Call CLEANSE_RULES_DUPS(‘<rulesSchema>’); where <rulesSchema> is the name of schema that contains the pr4_base table.
  5. After the previous step is complete drop the CLEANSE_RULES_DUPS procedure.
  6. Replace all instances of @RULES_SCHEMA in <database>_fix_vw_table.sql with the name of the schema that contains the pr4_base table.
  7. Run the <database>_fix_vw_table.sql script on the database with vendor tools (UDB CLP, Data Studio, etc).
  8. Generate and apply the ddl using the command line generateDDL command. Check the installation guide for your database or the upgrade guide for details about how to use the generateDDL command line script.
  9. Rebuild the indexes for the tables in your rules schema using vendor tools. This is necessary so that your system runs at an optimum speed.
  10. Optionally upgrade to the latest release. At this point your database is ready to be upgraded or used depending on your needs.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

DCO and PMF integration is unavailable

Valid from Pega Version 7.1.5

DCO and PMF integration functionality is not available in this release. Related project management controls have been removed from the following:

  • System Settings landing page (Designer Studio > System > Settings > Project Management)
  • Application Profile landing page (Designer Studio > Application > Profile > Specifications)
  • Add/Edit Specification dialog

Restricted SMA access

Valid from Pega Version 7.1.5

System Management Application (SMA) remote connections are not supported on JBoss EAP 6.x. This means SMA users may only monitor locally connected systems. Ensure that the "Local JVM Connection..." option is selected when configuring PRPC nodes:

Stages and Steps may not appear as expected

Valid from Pega Version 7.1.5

There are some unique configurations of the newly enhanced pxDisplayStages gadget that can lead to case type "Stages and Steps" appearing more than once or not at all.  In the event that your application experiences one of these scenarios, the recommended work around is to relocate the gadget:

  • Add pxDisplayStages to the pyCaseContainer section (or equivalent)
  • Remove pxDisplayStages from the pyCaseActionArea section (or equivalent).

DB2-LUW database logfile size increase

Valid from Pega Version 7.1.5

This issue applies to DB2-LUW database platforms only.
 

To avoid running out of logfile space due to large transaction sets during the rule base load of a Pega 7.1.x install, upgrade, or maintenance level update, systems supported by a DB2-LUW database platform should increase the LOGFILSIZ parameter to at least 4096 pages from the default size of 1000 pages.

After the size has been increased, restart the database to ensure that the new setting is loaded into the database correctly.

Text Input control number type does not validate

Valid from Pega Version 7.1.5

When a Text Input control type is set to "Number" in the Presentation tab:

  • Validation does not trigger and the field is blanked out when a user submits the form.
  • If a value other than a number is entered, the browser sends an empty value, and the value is not validated.
  • In the Clipboard, the field value displays as empty.
  • If the field is required, the validation displays.

This issue occurs when using both the Chrome and Safari web browsers, and is a result of browser behavior for the HTML5 type=“number”. To fix this issue when using these browsers, do not use the "Number" type in Presentation tab of a Text Input control. Instead, the type should be set to "Text".

Need to run script before updating Multitenant systems

Valid from Pega Version 7.1.5

When updating or upgrading a Multitenant system from Pega 7.1.5 or 7.1.6 to Pega 7.1.7, if that system uses either an Oracle or a PostgreSQL database, you may encounter the error:

“Table must be empty to add column.”

The Multitenant architecture requires an additional column on a number of the PRPC database tables (“pzTenantID”). In Pega 7.1.7, two additional PRPC tables were tenant-qualified: pc_schedule_task and pr_index_schedule_task. The Multitenant column is added to these tables by the update/upgrade process. However, Oracle and PostgreSQL do not allow the addition of a non-null column to an existing table unless the table is empty, so updating or upgrading systems on those databases displays the error detailed above.

To avoid this error, before beginning the update or upgrade, it is necessary to run a script:

  • OracleOracleMTupgrade.sql
  • PostgreSQLPostgresMTupgrade.sql

For updates, these scripts are located in the /scripts/ddl directory.

For upgrades, these scripts are located in the /Resourcekit/AdditionalUpgradeScripts directory.

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