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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Search and Reporting does not index large items

Valid from Pega Version 8.5

When using the Search and Reporting (SRS) microservice in Pega Platform™ 8.5, you might encounter problems with indexing large out-of-the-box rules. The issue is not visible in Queue Processors, but you can access logs to verify which items the system does not index.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

Limited question and answer formats in new surveys

Valid from Pega Version 7.4

Complex questions and some answer formats for simple questions, such as attachment, are not supported by the new surveys that you create. Although you can create stand-alone questions in your survey library that use these formats, you can add these questions to legacy surveys only.

For more information about supported answer formats, see Answer formats for questions in a survey.

The worklist appears to be empty when you go back from an opened case in an offline-enabled mobile application

Valid from Pega Version 7.4

In a Pega® Platform offline-enabled application, when you go back to the worklist from an opened case, the worklist appears to be empty even though it contains cases. This issue will be fixed in the next release of Pega Platform. Only portals that use the key principles and design of the pyCaseWorker portal are supported in offline-enabled applications.

For more information, see Offline mobility guidelines.

Browser unresponsive when logging in to Designer Studio

Valid from Pega Version 7.4

The What's new in 7.4 widget on the Designer Studio home page uses WebGL to render its background animation. If your browser is running on a virtual machine without hardware acceleration, your browser might become unresponsive because of this widget. Click the Hide this until next release button to remove the widget. At your next login, the widget will not be displayed.

Twitter data sets no longer supported

Valid from Pega Version 7.1.9

Twitter is deprecating several APIs, which will disrupt the Twitter data set functionality. Twitter data sets will not be able to fetch any tweets or direct messages. This issue affects all applications that use Twitter data sets to connect to social (mainly Pega Customer Service applications).

This change applies to the current and earlier releases of Pega Platform™ that make use of Twitter data sets and it impacts all environments, including Pixar, VM, and Pega Labs instances.

Twitter connectors will be fully functional at a later date. For now, the best practice is to de-emphasize social media in your data sets.

For Microsoft SQL Server deployments, change settings to create data types in Integration Designer

Valid from Pega Version 8.1

For on-premises deployments that use Microsoft SQL Server, set the Pega-Reporting/reporting/useMergeHintForRRquery dynamic system setting to true. If you do not configure this setting, you might not be able to create a new data type in Integration Designer that uses Pega as the system of record. Configure the setting as follows:

  • Owning ruleset: Pega-Reporting
  • Setting purpose: reporting/useMergeHintForRRquery
  • Value: true

For more information about configuring dynamic system settings, see Creating a dynamic system setting.

Data entered in a new harness is lost after a sync operation

Valid from Pega Version 8.1

If you create a case in an offline-enabled application and enter data in a new harness, this data is lost after you click Submit and the sync operation takes place. For more information, see Offline capability and Enabling offline support for cases.

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