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Browse resolved issues for Platform releases.

WSDL generation error prevents invocation of SOAP services

Valid from Pega Version 8.4.2

Status

A Known Issue was introduced in the 8.4.2 Pega Platform patch release, which impacts both upgrades and new installations of that version.

Description

Due to changes introduced in the SOAP functionality for the case-mismatch error in SR-D98509/INC-119725, the WSDL is being generated for SOAP services with an incorrectly-capitalized element, which prevents the service from being invoked.  The element should be “name” instead of “Name”.

Workaround

Clients must perform the following workaround after they define a new SOAP connector in Pega Platform:

  1. To download the WSDL from Pega Platform:
    1. After using the SOAP Wizard (Dev Studio > Configure > Integration > Services > Service Wizard) the WSDL URL is shown at the bottom right of the Dev Studio screen.
    2. Click the URL to display the XML.
    3. Save the WSDL file to your local system.
  2. In the text editor of your choice, modify "Name" to "name" in every <element “name” = … > tag in the WDSL.
  3. Save your changes to the local file.
  4. To reload the WSDL into Pega Platform:
    1. In Dev Studio, open the Configure menu.
    2. Select Integration > Connectors > Create SOAP Integration.
    3. In the New SOAP integration wizard, select Upload WSDL from File.
    4. Complete the upload using the wizard prompts.

This is a design-time issue, not a run-time issue; therefore, clients only have to perform this workaround process once. Existing SOAP services should not be impacted; however, if clients modify an existing SOAP service definition by re-running the wizard, clients must reapply the workaround for Pega Platform to recognize the SOAP definition changes.  

Resolution

This issue will be addressed in the Pega Platform Patch Release 8.4.3.  Clients who upgrade to that version or later should not see this issue.

Required Oracle optimization parameter

Valid from Pega Version 7.1.3

To optimize performance, set the Oracle parameter optimizer_index_cost_adj to a value between 20 and 25. If this value is not set, the system can run exceedingly slowly, potentially blocking users from login.

Synchronized database and application server settings

Valid from Pega Version 7.1.3

Configure your database and application server to use the same time zone and character encoding to avoid conflicts.

High number of busy waits when using Oracle SecureFiles

Valid from Pega Version 7.2.1

You might experience a high number of buffer busy waits when using Oracle SecureFiles for BLOB storage. An Oracle buffer busy wait occurs when a session cannot access a database block in the buffer cache, because another session is either reading the block into the buffer or changing the buffer. As a best practice, use Oracle 11.2.0.4 or later, because earlier versions have more problems with SecureFiles. In addition, to minimize the number of busy waits, set the hidden Oracle parameter _securefiles_concurrency_estimate to 50, and partition the table by using a composite range hash partition that is based on the pxCreateDateTime and pzInskey columns.

For more information, see Troubleshooting: High number of busy waits when using Oracle SecureFiles.

Email approval and instantiation not supported on multitenant systems

Valid from Pega Version 7.2.1

The Enable email approval check box appears on the General tab of an approval step in Case Designer in multitenant systems. It also appears on the Approval shape in Designer Studio. In addition, in Designer Studio, the Settings tab in Case Designer displays the option to configure email instantiation. However, because configuring email listeners is not supported on multitenant systems, you cannot enable email approval or email instantiation.

Ignore locale settings requires refresh after server restarts

Valid from Pega Version 7.2.1

The Ignore locale check box in operator preferences is selected to display Designer Studio in U.S. English. After a server restarts, screens initially ignore this setting. When the screen is refreshed or reopened, the screen is rendered as expected.

Flexbox-based dynamic layouts not supported for Android 4.4 and earlier

Valid from Pega Version 7.2.1

Flexbox-based dynamic layouts are not supported in Android 4.4 and earlier. When developing applications to be used on devices running Android 4.4 and earlier, use the inline-block layout mode for dynamic layouts.

MBean Javadocs download file

Valid from Pega Version 7.2.1

The Pega 7 Platform MBean Javadocs are no longer provided in the distribution image; however, you can download the MBeanJMXJavadoc.zip file that was previously provided in the distribution image.

You can also use JConsole, which is included with the Java Development Kit (JDK), to obtain MBean information. The JConsole MBean tab provides attributes, operations, notifications, and other information on all the MBeans that are registered with the MBean server.

Cannot send mobile push notifications when the Pega 7 Platform is hosted on WebSphere Application Server

Valid from Pega Version 7.2.1

Push notifications are not sent to Android or iOS mobile apps when the Pega 7 Platform is hosted on WebSphere Application Server.

Extract marker file not created at startup

Valid from Pega Version 7.2.1

The extract marker file (PegaRULES_Extract_Marker.txt) is not created at startup, because the rule utility libraries no longer need it. If you used to use the extract marker file to clear the static content file-based cache, to look up lists, or to control starting activities with web nodes, you can delete the contents of the PegaRULES temporary directory instead.

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