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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Upgrading to the secure threading mechanism for email bots

Valid from Pega Version 8.1

In Pega Platform™ version 8.6, Pega Email Bot™ includes a more secure threading mechanism to help track emails from customers and other stakeholders in separate threads for an email triage case.

Upgrade impact

If you upgrade from Pega Platform version 8.5 or earlier, in which you configured an Email channel, perform the following steps to ensure that your system uses the new secure threading mechanism:

  • Update the service email rule that the system uses to send an email reply as the initial acknowledgment.
  • Update the email reply template in the data transform rule that the system uses when a customer service representative (CSR) sends the reply.

For more information about creating an initial acknowledgment email and email reply template, see Creating outbound email templates. For more information about the secure threading mechanism, see Use a secure threading mechanism in emails.

What steps are required to update the application to be compatible with this change?

For the initial acknowledgment email used by your email bot, update the service method for your email listener rule. On the Response tab for this service email rule, expand the Message contents section. In the Message data section, you specify the rule that defines the structure of the content of the email body. In Pega Platform version 8.6, you use for this purpose the pyEmailAcknowledgement correspondence rule that takes into account the selected built-in template. This template includes the security code tag that the system uses for the secure threading mechanism. If your application uses a different rule in the Message data section, update this definition to match one of the built-in correspondence template rules, for example, EmailAckTemplate_Clear.

The pySetEmailBotReplyTemplate data transform rule sets the name of the email correspondence rule that the system uses as the email reply template. If you do not want to use the default approach using the Classic, Cobalt, or Clear outbound email template themes, override this data transform rule to set the email correspondence rule name for the Param.ReplyTemplate target in the Source column field.

For more information about how to update the service email rule and the data transform rule to ensure that your system uses the secure threading mechanism, see Upgrading to the threading mechanism available in the 8.6 version.

Split schema systems require additional privileges

Valid from Pega Version 7.1.2

On Oracle split schema systems, add the following database privileges:

  • Grant DROP ANY INDEX to the Admin User.
  • Grant UNLIMITED TABLESPACE to the Rules User.

Use the Oracle Enterprise Manager to add these privileges or refer to the 7.1.3 Upgrade and Installation guides for Oracle.

DB2-LUW database logfile size increase

Valid from Pega Version 7.1.5

This issue applies to DB2-LUW database platforms only.
 

To avoid running out of logfile space due to large transaction sets during the rule base load of a Pega 7.1.x install, upgrade, or maintenance level update, systems supported by a DB2-LUW database platform should increase the LOGFILSIZ parameter to at least 4096 pages from the default size of 1000 pages.

After the size has been increased, restart the database to ensure that the new setting is loaded into the database correctly.

Need to run script before updating Multitenant systems

Valid from Pega Version 7.1.5

When updating or upgrading a Multitenant system from Pega 7.1.5 or 7.1.6 to Pega 7.1.7, if that system uses either an Oracle or a PostgreSQL database, you may encounter the error:

“Table must be empty to add column.”

The Multitenant architecture requires an additional column on a number of the PRPC database tables (“pzTenantID”). In Pega 7.1.7, two additional PRPC tables were tenant-qualified: pc_schedule_task and pr_index_schedule_task. The Multitenant column is added to these tables by the update/upgrade process. However, Oracle and PostgreSQL do not allow the addition of a non-null column to an existing table unless the table is empty, so updating or upgrading systems on those databases displays the error detailed above.

To avoid this error, before beginning the update or upgrade, it is necessary to run a script:

  • OracleOracleMTupgrade.sql
  • PostgreSQLPostgresMTupgrade.sql

For updates, these scripts are located in the /scripts/ddl directory.

For upgrades, these scripts are located in the /Resourcekit/AdditionalUpgradeScripts directory.

Support for character data type on local variables in activities deprecated

Valid from Pega Version 8.1

Support for the character data type for local variables in activities is deprecated. Use the string data type instead.

For more information about activities, see Activities.

When rule might not resolve against @baseclass

Valid from Pega Version 8.1

In the rare case in which a step page context is null, or the pxObjClass associated with the step page is empty, the system no longer attempts to resolve the when rule against @baseclass. As a result, you might see more rule not found errors. Check the step page context and class and ensure that they are not null or empty. In all other cases, if a when rule is not found in any other part of the class hierarchy, the system attempts to resolve it against @baseclass.

DCO Compatibility tool is deprecated

Valid from Pega Version 8.1

The DCO Compatibility tool has been deprecated. Use the Application Guardrails landing page to see the compliance score and any warnings for your application.

For more information, see Application Guardrails landing page.

Apache Ignite is no longer supported

Valid from Pega Version 8.1

Apache Ignite is no longer supported and has been replaced by Hazelcast Enterprise Edition 3.10 in embedded mode. If you used encryption with Apache Ignite, you can configure encryption on Hazelcast Enterprise Edition in the same way that you configured it for Apache Ignite.

For more information about encrypting nodes, see Enabling encrypted communication between nodes.

@java and locatable pages no longer supported

Valid from Pega Version 8.1

@java and locatable pages are no longer supported. Existing rules that use @java and locatable pages will continue to work; however, changes to these rules cannot be saved unless @java and locatable pages are replaced by supported functionality. Use a rule utility function (RUF) instead of an @java page, and use a data page instead of a locatable page. In addition, Pega Platform™ displays a guardrail warning when you open a rule that uses an @java page or a locatable page.

Search indexes require rebuilding after upgrading from Pega Platform 7.1.7 through 7.2.1

Valid from Pega Version 8.1

Pega Platform™ now supports Elasticsearch 5.6.9. If you are upgrading from Pega 7.1.7 through 7.2.1, discard your existing indexes and build new indexes in a new empty index directory. Create the search indexes by using the Search landing page or the full text indexer. If you are upgrading from Pega Platform 7.2.2 or later, no action is required. You can continue to use your existing search indexes.

For more information, see Rebuilding search indexes and Batch creation and updating of Elasticsearch index files from the command line.

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