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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-136264 · Issue 582469

Chatbot text starts scroll at top of answer

Resolved in Pega Version 8.2.8

In order to present an improved interface for customers interfacing with chatbots, the code has been updated so that the recipient's chat scroll will remain at the top of an answer that would scroll off the screen.

INC-132590 · Issue 590490

Exported Excel from Decision Table wraps correctly

Resolved in Pega Version 8.2.8

After upgrade, entries were displayed in a single line on exporting a decision table to Excel despite WrapText cell formatting being set. This was traced to the WrapText cell formatting set under the UpdateGridCells() function being overridden inside an addDataFormat() function callas part of DecisionTableWorkBookConverter.java. This has been resolved by adding the new function "setWorkAreaCellStyles" and calling it after generateWorkbook() function call of super class (AbstractWorkBookConverter.java).

INC-136571 · Issue 597386

Filter by Rule Resolution enabled for GetPegaExpressFieldsByType

Resolved in Pega Version 8.2.8

After creating a Text Input property of type none in a ruleset version [For ex: Myruleset:01-01-01] and then saving this property in a higher ruleset [Myruleset:01-01-02] and changing the type to promptlist, the same property appeared twice in Eligibility Builder [Content -> Offers -> Eligibility Builder]. This has been resolved by enabling the "filter by rule resolution" option in the Rule-Obj-Property.pzGetPegaExpressFieldsByType report definition to make sure rules are fetched from the latest ruleset version only.

INC-140272 · Issue 595252

Report definition performance improvement

Resolved in Pega Version 8.2.8

Performance issues were seen with the pzOperatorsByWorkGroup report definition. This was traced to the report definition is adding an UPPER function for edit filter properties which caused it to take more time to run when combined with an ignore case check in the filters of the Report Definition. This has been corrected.

INC-125803 · Issue 568662

Cross-site scripting updated on activities

Resolved in Pega Version 8.2.8

Additional Cross-site scripting work has been done on activities.

INC-135095 · Issue 581846

Tracer toolbar shows correctly in Microsoft Internet Explorer

Resolved in Pega Version 8.2.8

After upgrade, the developer toolbar for the tracer pop up was not visible in Internet Explorer. Investigation showed that IE was loading the correct elements, but they were not displaying due to recent updates made to prevent Cross-site scripting vulnerabilities for the tracer. This has been resolved.

INC-135349 · Issue 583002

Unit Test Ruleset rules do not count against Guardrails

Resolved in Pega Version 8.2.8

Although the documentation indicates that rules in a Unit Testing ruleset should not count against the guardrail score or unit test coverage, when branching a unit test ruleset, the branch did not carry the same unit test flag value as the source ruleset and the rulesets were counted as a result. This has been resolved with an update to ignore testrulesets in guardrail and pegaunit calculations.

INC-141179 · Issue 591821

Repaired test cases for When rules

Resolved in Pega Version 8.2.8

When running a Pega test case for a When rule, values that were set up before the rule execution on RunRecordPrimaryPage disappeared from this page. This has been resolved by creating the RunRecordPrimaryPage before loading Setup Pages.

INC-147654 · Issue 642188

Updates to displaying embedded images in cases

Resolved in Pega Version 8.5.4

Sending an email with an embedded image to the email ID associated with the email listener successfully created the interaction case, but the embedded image was not displayed when the case was opened from the work-basket. A rule-not found exception was seen in the tracer for pyGetImageDisplay, the rule responsible for displaying the images in the ET pane. Investigation showed that when URLObfuscation was turned on, the decryption of the URL was not successful because "&" had been encoded to '& amp;'. This has been resolved by calling the activity pyGetImageForDisplay using URLMapping instead. An additional issue was seen with displaying images in the email interaction pane where the additional empty new lines moved the image outside the intended place. This was traced to a customization for the reply area which used the pyHighlightedMessage property and converted newlines to br tags even in HTML mode. To resolve this, pyHighlightedMessage has ben modified to convert newlines to br tags only if the mode is plain text.

INC-157214 · Issue 631599

Mentioned user in Pulse appears correctly

Resolved in Pega Version 8.5.4

When loading user names while using the "@" functionality in a Pulse post, adding or tagging the operator/user in Pulse by entering each letter brought up the list, but when using copy/paste it was not possible to select the desired value from the user.Suggestions list of operators/users. If by chance the user name was selected from the suggested list, the operator ID was added instead of the full name. This has been resolved.

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