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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-125803 · Issue 568661

Cross-site scripting updated on activities

Resolved in Pega Version 8.1.9

Additional Cross-site scripting work has been done on activities.

INC-127981 · Issue 563000

Rulesets removed from direct invocation ability

Resolved in Pega Version 8.1.9

Internal rules have been updated so that they are no longer available to be invoked directly by a client or service.

INC-146837 · Issue 602673

PerformCriteria contains CurUserHasRequiredSkills 'when' rule

Resolved in Pega Version 8.1.9

A customer version of the PerformCriteria data transform was generating a validation error due to a qualified statement that resulted in a null result. This has been resolved by updating the PerformCriteria DT to include the CurUserHasRequiredSkills 'when' rule.

SR-D65866 · Issue 536427

Corrected approval step task message

Resolved in Pega Version 8.1.9

When a case progressed to the approval step, the task name did not properly appear as part of the "Please approve or reject this" message. In another scenario, a portal which supported locale switching was not translating "Please approve or reject this" when the locale was switched, but instead displayed the message in the original language. Investigation traced this to the pzInstructionsForApproval data transform storing the localized field value, causing it to persist inappropriately. This has been resolved.

INC-119669 · Issue 562588

Special character handling added to filters for table sourced with parameterized RD

Resolved in Pega Version 8.1.9

Filters were not working on a table when sourced with a report definition which accepted a parameter value containing special characters (Eg: S&P). This has been resolved by using StringUtils.reversibleCrossScriptingFilter in the pzGetGridColUniqueValues activity to allow filters to contain special characters.

INC-145810 · Issue 599463

BIX log shows correct corrupted BLOB pzInskey

Resolved in Pega Version 8.1.9

An update has ben made to ensure the correct inskey is shown in the BIX logs for a corrupted BLOB.

SR-D90400 · Issue 563187

Explicit parent added for descendants in subreport to correct summary

Resolved in Pega Version 8.1.9

When using a Report Definition with a Summarize column and a subreport with join class, it was not considering implementation class work objects. As a result, the prepared values were only partially computed. This was traced to the SubReport in SetQuery not having reference to a parent for the descendants classes, and has been resolved by explicitly setting the parent value.

INC-142930 · Issue 600770

Email history will be stripped from case replies

Resolved in Pega Version 8.4.4

When sending an email reply to a case, the entire email history (all previous emails in the email chain) was attached to the case as part of the reply.To resolve this, updates have been made so the system will strip history only when it's a follow-up mail. In addition, an issue with duplicate attachments has been corrected, and attachments from trailing mail will not be copied to a new post.

INC-143320 · Issue 602282

Support added for email addresses with hyphen in domain name

Resolved in Pega Version 8.4.4

When attempting to enter a email with a hyphen '-' in the domain part of an email ID (test_ab@test-email.com), the reply button was getting disabled. This was caused by the regex validation implemented in the "pzValidateEmailAddress" (Work-Channel-Triage-Email) standard activity not covering all the possible cases. To resolve this, regex has been changed to instead use a platform-provided rule to ValidateEmailAddress.

INC-145425 · Issue 600774

New email template added to include full message history

Resolved in Pega Version 8.4.4

Whenever a reply was sent from the email triage case, the outbound email sent only the actual reply along with the original email and latest reply only, skipping all remaining replies from email. For example, if there were 5 replies from case, replying 5th time generated an outbound email that contained only 5th reply (actual / current), original reply (which created the service case) and the latest reply (reply 4 in this case) and skipped reply 1 and reply 2. To resolve this, a new Outlook-style template has been added for use in replies that will include all of the previous exchanges.

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