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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-130917 · Issue 573429

Extension point added for customizing MFA

Resolved in Pega Version 8.4.2

An enhancement has been added to allow MFA to overwrite OTPInputs by offering an extension point for OTP generation and validation.

INC-131496 · Issue 573370

Correspondence preview works with non-English character in pzinskey

Resolved in Pega Version 8.4.2

Attempting to preview a Correspondence with non-English character on the pzinskey displayed the non-ascii characters as a parameter converted to squares. As a result, the correspondence template could not be found in the template list and could not be previewed. Investigation showed that once the URL was decrypted, it was not being decoded. This has been corrected.

INC-131521 · Issue 574774

Updated method for fetching Open ID Connect Token End Point URL with GRS

Resolved in Pega Version 8.4.2

In Open ID connect Authentication service, the Token End point URL was not working with GRS. To resolve this, the code has been updated to fetch the access token endpoint using the getStringIndirect method instead of getStringIfpresent.

INC-132209 · Issue 577003

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.4.2

CDK key loading modified for better database compatibilityUsers were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-132634 · Issue 573041

Removed non-functional 'forgot password' link in mobile

Resolved in Pega Version 8.4.2

On mobile app login, if a user selected 'Forgot Password' then navigated back to the login screen and logged in, the portal loaded in a browser tab instead of the app itself. This was due to 'Forgot password' not yet being supported in mobile even though the link was displayed, and has been resolved by removing the link as it does not initiate any flow.

SR-D23239 · Issue 499591

Support added for multi-operator SAML logins

Resolved in Pega Version 8.4

When a SAML user logged in by Single Sign-On (SAML), the system processed the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

SR-D17987 · Issue 494485

Check added for backwards compatibility with Case Type when rules

Resolved in Pega Version 8.4

After upgrade, the When rules present on case type rules (used for skipping stages or showing/hiding stage-wide or case-wide actions) were not executing at run time. This was traced to the introduction of the pySkipOrAllowType property in recent versions, and was only reproducible when the ApplicationRuleset was locked and after upgrade irrespective of whether the condition for when was true or false. To resolve this and enhance backwards capability, a check has been added for the SkipOrAllowType property being empty.

SR-D24750 · Issue 501748

Resolved importing PublicFormat file using RuleFromFile Wizard

Resolved in Pega Version 8.4

When attempting to create a flow from a Public Format XML file using the Rule From File Wizard, the following error was seen: "Problem invoking function: pega_procom_harvest.performXSLT--(String,String,boolean,HashStringMap)". This was caused by a mapping failure related to the pyComments property in baseclass pega social functionality, and has been resolved with the addition of a new page group property pyComments of type "Data-MO-Annotation-Comment" which applies to "Embed-Rule-Obj-Flow-ProcessModel".

SR-D35734 · Issue 504481

Escalation updated to ensure assignee is notified of missed deadline

Resolved in Pega Version 8.4

The Passed Deadline SLA Actions to send email to the owner were not triggered as configured in SLA rule form. To correct that, pzMapEasyEscalationParams steps 3.4.10 and 3.4.11 have been modified to support "NotifyAssignee" for the passed deadline.

SR-D37415 · Issue 508968

Parameter page update added to improve backwards compatibility for ShowTestLibraryTab

Resolved in Pega Version 8.4

An error was observed on the first attempt to modify the 'when' rule "ShowTestLibraryTab" located in PegaProjectMgmt:08-01-01. Analysis showed the when rule (Always, Never) which was called from this rule was not found, which was an issue traced to the Rule-Obj-When function alias parameter name being changed from "strWhen" to "blockName" in the 8.1 release. Subsequent attempts to save the modified rule succeeded due to step#7 in the Embed-UserFunction.pzPopulateDropdownFBUIParameters activity upgrading the pyParameters page with the latest data. To resolve this backwards compatibility issue, the activity step#6 has been modified to upgrade the parameter name for the Rule-Obj-When function alias.

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