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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-133026 · Issue 578278

Updated Pulse email attachment handling

Resolved in Pega Version 8.4.3

After updating from 8.3.2 to 8.3.3, the Audit Trail displayed the entire contents of an email. In some instances, attaching a .txt file caused the file extension to be displayed twice. This was due to pyNote being used to create email file posts, and has been resolved by updating the implementation to use pyEmail instead of pyNote. Backward compatibility has been ensured by still considering pyNote for older emails and changing when emails open.

INC-136264 · Issue 582470

Chatbot text starts scroll at top of answer

Resolved in Pega Version 8.4.3

In order to present an improved interface for customers interfacing with chatbots, the code has been updated so that the recipient's chat scroll will remain at the top of an answer that would scroll off the screen.

INC-139018 · Issue 587714

Rules updated to handle Outlook change that displayed multiple/duplicate email responses

Resolved in Pega Version 8.4.3

In Pega Email Triage case, all the replies were displayed along with the original email body, meaning for each and every reply, Pega showed the original email body and duplicated the data. This was traced to an update made by Microsoft in the Selector function of Outlook Windows, and has been resolved by updating the rules 'PyExtractLatestReplyFromHTML' and 'pyRichTextEmailHistorySelector' to work with this change.

INC-126942 · Issue 583397

Report Shortcuts resolve datapage parameter references

Resolved in Pega Version 8.4.3

After upgrade, no results were displayed in case manager portal report browser. This was traced to a data page value that was not resolved at runtime when a data page was used in the report definition shortcut to pass a parameter value. Investigation showed this was due to a change made for v8.4 to correct an issue with data page variables that were not persisting if a report was made with pre-exisiting filters. To resolve this, the logic related to pzResolveCopyFilters has been updated.

INC-128880 · Issue 592814

Handling added for angle brackets in legacy Chart control

Resolved in Pega Version 8.4.3

When using Investigative Case Management, some report charts were not rendering correctly. This has been resolved by updating appendFormattedString in AbstractJsonDataGenerator.java to escape angled brackets (< and >) before appending the input.

INC-131942 · Issue 574324

Orphaned CSS reference removed from DisplayReport harness

Resolved in Pega Version 8.4.3

An intermittent invalid CSS error was appearing in the DisplayReport harness when an operation resulted in the regeneration of the harness content. This was traced to a reference to the workform_pyReportingSkin CSS, which was used in old reporting features and is not in use anymore. The reference has been removed to resolve this issue.

INC-135719 · Issue 581380

Corrected reference exception for filter on a grid sourced from a parameterized report definition

Resolved in Pega Version 8.4.3

An Invalid Reference Exception was thrown after attempting to apply a filter on a grid sourced from a parameterized report definition. This was traced to work done to allow cross-scripting filters to allow filters to contain special characters, and has been resolved.

INC-136643 · Issue 583365

Orphaned CSS reference removed from DisplayReport harness

Resolved in Pega Version 8.4.3

An intermittent invalid CSS error was appearing in the DisplayReport harness when an operation resulted in the regeneration of the harness content. This was traced to a reference to the workform_pyReportingSkin CSS, which was used in old reporting features and is not in use anymore. The reference has been removed to resolve this issue.

INC-137009 · Issue 581891

Ad hoc reports saved successfully in private categories

Resolved in Pega Version 8.4.3

After upgrade, an error was seen when attempting to save an ad hoc report in a private category. Saving in a public category worked as expected. This was traced to the Rule-Shortcut.Validate activity, which attempted to use the Rule-Shortcut's RuleSet to find the Rule-Category. To resolve the saving issue, the Rule-Shortcut.Validate activity has been updated to do an Obj-Open on the Category instead.

INC-137317 · Issue 585401

Security improved for searches

Resolved in Pega Version 8.4.3

Authentication requirements have been added to activities associated with searching.

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