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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

SR-D85653 · Issue 548600

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

INC-134046 · Issue 575238

database locking improved for login performance

Resolved in Pega Version 8.5

A slowness issue seen when trying to login to my.pega.com was traced to numerous database locks occurring on the pr_data_saml_authreqcontext table during the SAML flow. Analysis showed that while running Obj-Save on AuthRequestContext with 'OnlyIfNew' as false, the check caused a select query to run on the table to determine if the context was already there and insert it if it was not. To resolve this, the onlyIfNew check will default to true to avoid running the query; if the context is already present it will be overridden. Duplicate key exception handling has also been added to avoid any issues if a resave is done with same key.

SR-D96395 · Issue 555118

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.5

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-132209 · Issue 577000

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.5

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-118927 · Issue 571491

Resolved OAuth2 mobile app loop

Resolved in Pega Version 8.5

When a Pega OAuth2 authorize endpoint was invoked and the redirect URI contained "app", a loop was created where the system attempted to fetch the app alias from the state parameter value and was redirected back to itself. This could sometimes result in inconsistent mobile app styling. Investigation showed that a certificate with keyword app that was picked for the redirect URI could have the key word assumed to be the app alias context, so a workaround was to remove the app keyword. To resolve the issue, the system has been updated to look for the app alias only in the state parameter rather than performa a string contains check on the entire query string.

SR-D79181 · Issue 551124

OKTA receives parameters on logout

Resolved in Pega Version 8.5

When using an OIDC logout endpoint with a parameter set as a data page value, the data page retrieved the ID Token from the database, but when logout was clicked the datapage name was being displayed in the browser instead of the IDToken. To resolve this, code has been added to support sending ID token parameters for logoff endpoint for OKTA logoff using OpeniD connect.

SR-D54319 · Issue 532528

API added to sync presence with requestor to clear inactive operator sessions

Resolved in Pega Version 8.5

An intermittent error message was seen indicating the maximum number of active sessions for the current operator had been reached even though there were not multiple logins and there was no requestor displayed in the requestor management landing page. This was traced to sessions that were not properly closed and cleared, and has been resolved by exposing an API that will sync the presence record with the requestor state so inactive sessions will be cleared.

SR-D64608 · Issue 544388

Corrected filedownload extension header issue

Resolved in Pega Version 8.5

Filedownload header contained plain non-ascii characters which caused a security violation issue. This has been resolved by removing the filedownload header from the HTTP response when the sendfile API is used with inputstream to download a file.

SR-D56527 · Issue 538304

DSS PegaAESREmoteResetTableStats set to false

Resolved in Pega Version 8.5

In order to prevent an issue with resetting table stats that potentially impacts postgres in an unintended fashion, the DSS PegaAESREmoteResetTableStats has been set to false.

SR-D64408 · Issue 530282

Stacktrace will be generated for oLog errors

Resolved in Pega Version 8.5

In order to provide improved diagnostics, oLog errors will print stacktraces.

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