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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-134046 · Issue 575238

database locking improved for login performance

Resolved in Pega Version 8.5

A slowness issue seen when trying to login to my.pega.com was traced to numerous database locks occurring on the pr_data_saml_authreqcontext table during the SAML flow. Analysis showed that while running Obj-Save on AuthRequestContext with 'OnlyIfNew' as false, the check caused a select query to run on the table to determine if the context was already there and insert it if it was not. To resolve this, the onlyIfNew check will default to true to avoid running the query; if the context is already present it will be overridden. Duplicate key exception handling has also been added to avoid any issues if a resave is done with same key.

SR-D96395 · Issue 555118

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.5

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-132209 · Issue 577000

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.5

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-118927 · Issue 571491

Resolved OAuth2 mobile app loop

Resolved in Pega Version 8.5

When a Pega OAuth2 authorize endpoint was invoked and the redirect URI contained "app", a loop was created where the system attempted to fetch the app alias from the state parameter value and was redirected back to itself. This could sometimes result in inconsistent mobile app styling. Investigation showed that a certificate with keyword app that was picked for the redirect URI could have the key word assumed to be the app alias context, so a workaround was to remove the app keyword. To resolve the issue, the system has been updated to look for the app alias only in the state parameter rather than performa a string contains check on the entire query string.

SR-D79181 · Issue 551124

OKTA receives parameters on logout

Resolved in Pega Version 8.5

When using an OIDC logout endpoint with a parameter set as a data page value, the data page retrieved the ID Token from the database, but when logout was clicked the datapage name was being displayed in the browser instead of the IDToken. To resolve this, code has been added to support sending ID token parameters for logoff endpoint for OKTA logoff using OpeniD connect.

SR-D74246 · Issue 543724

Accessibility improved for Pega Survey Question pages

Resolved in Pega Version 8.3.3

Question Pages in Pega Survey lacked accessibility. This was traced to aria-label not being generated for Radio buttons and Drop-downs, and "title" not being generated for other controls used in Question and Question Pages. This has been resolved.

SR-D68572 · Issue 543002

Added check for duplicate attachment names with S3

Resolved in Pega Version 8.3.3

S3 Storage does not allow duplicate file names, but the AttachContent function was allowing duplicate file attachments. Due to this, the sync was failing to attach on the server and the message was never communicated to the client. This has been resolved by adding a check for duplicate file names when the storage is repository.

SR-D89427 · Issue 548936

Corrected Microsoft Internet Explorer displaying checkboxes as sliders

Resolved in Pega Version 8.3.3

Checkboxes were displaying as sliders in IE version11.1304.17134.0 due to IE returning Table pc 2.0. Since Pega HTML class includes tablet, .tablet related styles were getting picked up and displaying the checkboxes in tablet mode. To resolve this, a check has been added to pyIsTablet to evaluate correctly at runtime.

SR-D85780 · Issue 547813

Corrected iosVersion handling for getDirections

Resolved in Pega Version 8.3.3

When opening the map function in the iPhone app, it first navigated to Google maps but clicking on 'get directions' opened Apple maps. This was traced to pzpega_control_actions_getDirections. When using the getMapURL function the value being assigned for iosVersion dictates the behavior: If the iosVersion is greater than 8 it opens Google maps, else Apple maps. However, an error caused the value to be sent as string instead of integer, causing the iosVersion check to fail. This has been corrected.

SR-D83630 · Issue 546142

IsQuestionHidden property added to skip validating hidden questions

Resolved in Pega Version 8.3.3

After configuring a simple question which had a validation rule defined on it and a display 'when' rule configured to show or hide it based on another question condition validation was still being fired on the hidden question and it was not possible to proceed. This has been resolved by adding code to skip validations for a question if it is hidden, based on the pzIsQuestionHidden property.

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