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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-130917 · Issue 573429

Extension point added for customizing MFA

Resolved in Pega Version 8.4.2

An enhancement has been added to allow MFA to overwrite OTPInputs by offering an extension point for OTP generation and validation.

INC-131496 · Issue 573370

Correspondence preview works with non-English character in pzinskey

Resolved in Pega Version 8.4.2

Attempting to preview a Correspondence with non-English character on the pzinskey displayed the non-ascii characters as a parameter converted to squares. As a result, the correspondence template could not be found in the template list and could not be previewed. Investigation showed that once the URL was decrypted, it was not being decoded. This has been corrected.

INC-131521 · Issue 574774

Updated method for fetching Open ID Connect Token End Point URL with GRS

Resolved in Pega Version 8.4.2

In Open ID connect Authentication service, the Token End point URL was not working with GRS. To resolve this, the code has been updated to fetch the access token endpoint using the getStringIndirect method instead of getStringIfpresent.

INC-132209 · Issue 577003

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.4.2

CDK key loading modified for better database compatibilityUsers were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-132634 · Issue 573041

Removed non-functional 'forgot password' link in mobile

Resolved in Pega Version 8.4.2

On mobile app login, if a user selected 'Forgot Password' then navigated back to the login screen and logged in, the portal loaded in a browser tab instead of the app itself. This was due to 'Forgot password' not yet being supported in mobile even though the link was displayed, and has been resolved by removing the link as it does not initiate any flow.

INC-130299 · Issue 583924

Updated SSO operator authentication handling after passivation

Resolved in Pega Version 8.1.9

With SSO enabled and the pyAccessGroupsAdditional value list populated with the Mapping tab, attempting to access an expired session with an old cookie resulted in a stale thread exception while mapping value list attributes. This was due to using an AuthServicePage which was created by another session thread that had become stale for current session, and has been resolved by updating the code to call the authenticateoperator method on the authservicepage copy.

INC-135874 · Issue 58341

Added handling for password containing a colon on Pega Client for Windows

Resolved in Pega Version 8.1.9

If a password included a colon (:), it was possible to log in on the desktop but not Pega Client for Windows. This was due to authentication files specific to the Windows mobility client, and handling has been added to resolve the issue.

INC-137709 · Issue 584291

New security role added to restrict access to development-specific classes

Resolved in Pega Version 8.1.9

A new security role and related RAROs have been implemented to allow better security for end users on non-BAC systems. This restricts access to Rules and execution of activities on classes that are development-specific.

INC-137978 · Issue 586184

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.1.9

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-138490 · Issue 591016

Handling added for samesite cookies with httpOnly

Resolved in Pega Version 8.1.9

After enabling samesite cookies on Google Chrome to support Mashup login, intermittent issues were seen with a non-mashup login where entering the OperatorID and password only resulted in a refresh of the login screen. This was traced to a scenario where an httponly cookie attribute was present along with samesite cookie attributes, and has been resolved by adding handling for a condition where samesite is set and httpOnly is enabled.

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