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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

SR-A92680 · Issue 263151

Removed duplicate repeat grid header

Resolved in Pega Version 7.3

An extra Grid Header Title was created when allow refresh on update was checked in a repeat grid configured for row editing via modal dialog. This was due to a place holder div error, and has been corrected.

SR-B385 · Issue 270797

ASCII characters properly displayed in dynamic layout headers

Resolved in Pega Version 7.3

When using a field value that contains special characters like + and = to display the header value of a dynamic layout the characters were being converted to their encoded ASCII characters on screen (ex [&] instead of [&]). This was traced to the Field Value text being encoded twice, and the GridHeaderElements function has been updated to correct this.

SR-A100782 · Issue 272266

Siteminder block resolved for DPParams containing double quotes

Resolved in Pega Version 7.3

Due to the DPParams being transmitted in JSON format, using the Siteminder CSSChecking parameter set to yes with BadCSSChars containing "%22" caused the " (double quotes) that surround the name value pairs to trigger a Siteminder block. To resolve this, the system will pass the DPParams in the post body instead of sending it in the query string.

SR-A101144 · Issue 272239

Error message clear after bad row deleted

Resolved in Pega Version 7.3

Error messages were not clearing even after deleting the row which caused the error. This has been corrected.

SR-A101500 · Issue 279633

Menubar Object memory leak repaired

Resolved in Pega Version 7.3

A memory leak has been resolved by eliminating unnecessary DesktopMouseClick events when creating a new old-Menubar object.

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