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Resolved Issues

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INC-152776 · Issue 621244

Check added for HTML and linefeed combined in email

Resolved in Pega Version 8.5.3

In the Interaction right hand pane Email triage widget, additional line breaks were seen when displaying email message data that contained table tags. This was a missed use case for email which contains both HTML and '\n', which resulted in the system replacing '\n' with </br>. This has been resolved by adding a check whether the content has HTML tags which will avoid the replacement.

INC-156422 · Issue 617382

Updated email triage case creation to avoid unique key issue

Resolved in Pega Version 8.5.3

After upgrade, when the email listener queued the case and an agent picked up the queued item to create an Email Triage Case and then the interaction case, trying to commit the case failed with a Unique Key violation. Investigation traced this to the system trying to insert the record into the PC_WORK_TRIAGE table twice due to a timing issue in the workobject commit. This has been resolved.

INC-143925 · Issue 597289

Documentation update to alternate URL for mobile build

Resolved in Pega Version 8.5.3

The documentation located at https://community.pega.com/knowledgebase/articles/mobile/85/setting-alternative-host has been updated to reflect current information and instructions for setting an alternative host.

INC-144555 · Issue 603069

Changelog cleanup added for de-optimized properties

Resolved in Pega Version 8.5.3

Unwanted optimization was automatically added to properties for the Application-Work-Casetype class created using the wizard in the App Studio. Attempts to remove the optimization did not work: the property advance tab was showing the optimized classes details even after deleting and recreating the property. When a property is optimized the system adds entries to pr_changelog for the list of classes it has optimized. When the property was deleted, the pr_changelog was not cleared. This was a missed usecase, and has been resolved by overriding the Cleanup activity at Rule-Obj-Property class to delete the pr_changelog entry associated with that if it is present.

INC-153138 · Issue 625569

Database primary keys generated as NONCLUSTERED for imports

Resolved in Pega Version 8.5.3

When a primary key was defined for a table and the table was exported and then imported, the primary key was generated as CLUSTERED. This resulted in an MS SQL Cluster Index violation because all Pega-shipped tables generated during installs/upgrades have a PK constraint index with NONCLUSTERED index type as it allows for a longer key. This was a missed use case, and has been resolved by updating the system such that when importing with MS SQL database, the primary key index is made NONCLUSTERED all the time so it will be consistent with the base platform.

INC-154042 · Issue 621260

Pega Catalog custom upload control modified

Resolved in Pega Version 8.5.3

Attempting to upload a catalog.zip file caused the system to hang and thread dumps were seen in the logs. Investigation traced the issue to the custom control used to upload the catalog, which was posting the entire content in form data rather than sending a multi-part request. The control contained both legacy code which used form.submit() and encoding along with new code that used SafeURL and sent an async request. With this, encoding could not be set to multi-part in case of an AJAX request. To resolve this, the catalog upload control has been modified to use the appropriate legacy code that performs form.submit() and sets the encoding properly.

INC-155592 · Issue 621988

httpclients library upgraded

Resolved in Pega Version 8.5.3

Package import/export was not working using prpcserviceutils, and a SSLPeerUnverifiedException" error was seen. This was traced to an issue with the third party library httpclients v4.5.9, and has been resolved by upgrading to httpclients v4.5.13.

INC-155789 · Issue 622546

Third-party libraries upgraded

Resolved in Pega Version 8.5.3

The following third-party jar files have been updated to the most recent versions:ant: v1.10.9 httpclient: v4.5.13 xercesImpl: v2.12.1

INC-157196 · Issue 629298

Deprecated service package features now require authentication

Resolved in Pega Version 8.5.3

Authentication has been added to deprecated features of the standard service package to improve security. If issues are encountered during product migration, please use the Deployment Manager.

INC-158519 · Issue 625080

Filter considers all instances pages during deployment

Resolved in Pega Version 8.5.3

During package deployment, attempting to use Filter to skip some of the instances only displayed the result of the current active page instead of all pages. This was an unintended consequence of previous work, and has been resolved by adding the logic to strip quotes in the value and adding the "Pagination activity manages filtering" checkbox by default.

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