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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-71003 · Issue 555284

View/Modify Database Schema Wizard updated

Resolved in Pega Version 8.3.4

Security improvements have been made to the View/Modify Database Schema Wizard.

INC-125584 · Issue 559375

Warning logged when hotfix rollback information fails to save

Resolved in Pega Version 8.3.4

Attempting to apply a set of hotfixes was failing. In this case, a hotfix was being installed prior to a second hotfix which contained a Rule-Obj-Class that was needed for the first hotfix. Hotfixes need to be installed in a particular order based on their dependencies. For a given DL file, the installer respects the order specified at DL packaging time in the INSTALLORDER.PEGA file. The install order specified in the DL file is roughly ordered in a manner so that the first hotfix is the parent (the specific hotfix requested by the user at DL packaging time) followed by its dependencies in no particular order. The result was that dependencies of dependencies were not installed in the correct order relative to each other, causing hotfix installation to occasionally fail during the saving of hotfix rollback information. To address this failure, the exception handling has been modified to only provide a warning in the log should hotfix rollback saving fail and not cause the entire hotfix installation to fail.

INC-127635 · Issue 570054

Handling added for BIX count mismatch in manifest and extracted CSV data

Resolved in Pega Version 8.3.4

A mismatch in the counts in the manifest file when compared to the data extracted in the CSV files was traced to a corrupted or wrong pzinskey in the source database. If the BLOB is corrupted while extracting to output type and manifest type to CSV, an invalidstream exception was generated and resulted in the manifest file and extracted CSV file total instance count mismatch. This has been resolved by adding handling to balance the counts.

INC-130304 · Issue 567922

Retry logic added for downloading upgraded rules

Resolved in Pega Version 8.3.4

A Rules upgrade failed while downloading applications from the maintenance server due to an SFTP server connection failure. This has been resolved by adding logic to retry if the first connection attempt fails.

INC-133202 · Issue 574702

TableRenameUtil hashing improved

Resolved in Pega Version 8.3.4

During index name generation, the algorithm that was responsible for index name uniqueness was sometimes insufficient and cerated a loop condition. This has been resolved by using a stronger hash algorithm and refactoring the code that could result in a loop.

SR-D85100 · Issue 556259

ProductInfoReader updated to fetch only most recent version information

Resolved in Pega Version 8.3.4

After upgrade, running Hfix scanner on Pega Marketing 8.2 displayed missed critical Hfixes for Pega Marketing 8.1. This has been resolved by modifying ProductInfoReader.runQuery to fetch only latest version of DAPF instances during a scan.

SR-D98404 · Issue 558205

Handling added for hotfix Rule-Application instances

Resolved in Pega Version 8.3.4

A null pointer error during DL file expansion performed as part of the second phase of a hotfix installation caused the hotfix install to fail. The null-pointer exception was thrown because the code, primarily used for export, performed a database lookup of a Rule-Application and assumed the response would be non-null without checking the result. During export the Rule-Application would normally exist because the system would have interacted with it already during the export by identifying it and writing it to the archive. During phased hotfix installation, rules are staged to the database in a different table during the first phase and reconstituted during the second phase. The scenario for this error was a missed corner case specific to the unusual combination of including Rule-Application instances in a platform hotfix. To resolve this and prevent further issues, handling has been added for this use case.

INC-130304 · Issue 567924

Retry logic added for downloading upgraded rules

Resolved in Pega Version 8.1.9

A Rules upgrade failed while downloading applications from the maintenance server due to an SFTP server connection failure. This has been resolved by adding logic to retry if the first connection attempt fails.

INC-130695 · Issue 587659

Enhancements for upgrading in multi-tenant environment

Resolved in Pega Version 8.1.9

Some muti-tenant installations use the same applications or rule instances with the same pzInsKeys for different tenants. This can cause upgrades to time out due to the system fetching all pzInsKeys (which will have duplicates) and working with them in a default batch size of 500 each over 4 threads. This led to the same keys potentially being allocated and processed in different threads, resulting in duplicate processing and timeouts. This has been resolved by updating the select query to fetch the tentantid and pzInskeys in the MT system to avoid duplicate work in multiple threads. In addition, running Generate Declarative indexes fetches the pzinskeys and generates indexes for each record, but before generating, the existing index for the record is deleted and then inserted. Because the delete query to generate the index was not tenant aware, all of the records for the key were deleted for the tenants for that key, but the new index was created only in one tenant. This has been resolved by enhancing the DELETE query to be tenant aware, which will avoid deleting the indexes for all the tenants given an index key.

INC-132218 · Issue 573359

Resolved buffer overflow for Migration loadDatabase

Resolved in Pega Version 8.1.9

A Rules upgrade failed in the Migration step at loadDatabase stage, involving the move of all the table records from old schema to new schema. This was traced to the inability of Migration to load blob of sizes more than 100 MB, and has been resolved by updating Migration to use byte[] to read the blob content with the help of metadata that contains blob length.

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