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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-130304 · Issue 567924

Retry logic added for downloading upgraded rules

Resolved in Pega Version 8.1.9

A Rules upgrade failed while downloading applications from the maintenance server due to an SFTP server connection failure. This has been resolved by adding logic to retry if the first connection attempt fails.

INC-130695 · Issue 587659

Enhancements for upgrading in multi-tenant environment

Resolved in Pega Version 8.1.9

Some muti-tenant installations use the same applications or rule instances with the same pzInsKeys for different tenants. This can cause upgrades to time out due to the system fetching all pzInsKeys (which will have duplicates) and working with them in a default batch size of 500 each over 4 threads. This led to the same keys potentially being allocated and processed in different threads, resulting in duplicate processing and timeouts. This has been resolved by updating the select query to fetch the tentantid and pzInskeys in the MT system to avoid duplicate work in multiple threads. In addition, running Generate Declarative indexes fetches the pzinskeys and generates indexes for each record, but before generating, the existing index for the record is deleted and then inserted. Because the delete query to generate the index was not tenant aware, all of the records for the key were deleted for the tenants for that key, but the new index was created only in one tenant. This has been resolved by enhancing the DELETE query to be tenant aware, which will avoid deleting the indexes for all the tenants given an index key.

INC-132218 · Issue 573359

Resolved buffer overflow for Migration loadDatabase

Resolved in Pega Version 8.1.9

A Rules upgrade failed in the Migration step at loadDatabase stage, involving the move of all the table records from old schema to new schema. This was traced to the inability of Migration to load blob of sizes more than 100 MB, and has been resolved by updating Migration to use byte[] to read the blob content with the help of metadata that contains blob length.

INC-133202 · Issue 574701

TableRenameUtil hashing improved

Resolved in Pega Version 8.1.9

During index name generation, the algorithm that was responsible for index name uniqueness was sometimes insufficient and cerated a loop condition. This has been resolved by using a stronger hash algorithm and refactoring the code that could result in a loop.

SR-D84364 · Issue 551402

Check for circular references added to SearchInventoryImpl to prevent recursive call

Resolved in Pega Version 8.1.9

An out of memory error was traced to SearchInventoryImpl infinitely recursing over a clipboard property, where the child property referenced a parent property and resulted in an endless loop. This has been resolved with the addition of a depth check to ensure that the search does not recurse infinitely.

SR-A11447 · Issue 243018

Importing an archive no longer fails when using DynaTrace

Resolved in Pega Version 7.2.1

Importing an archive was failing when using the third party program DynaTrace. This was due to passivation during the import process, and the system has been modified to prevent this.

SR-A14359 · Issue 232227

Context-aware paths for SMA jmxclient.css and global.js files

Resolved in Pega Version 7.2.1

In some cases the jmxclient.css and global.js files were not found when running SMA due to the use of relative path names. The path names have now been made context-aware.

SR-A15710 · Issue 236472

Additional logging added to diagnose stale thread errors

Resolved in Pega Version 7.2.1

In order to better diagnose issues with stale threads, loggers have been added to the ThreadData class to capture and print any stack trace which is causing the thread to be cleared or destroyed. These loggers will only be printed whenever a stale thread error is thrown in order to maximize log space.

SR-A15710 · Issue 236472

Improved BIX extract handling for multiple active agents

Resolved in Pega Version 7.2.1

When multiple agents were scheduled to run extracts at the same time by utilizing pxExtractDataWithArgs, there was intermittent failure in creating the manifest files. The BIX log would not contain an entry for the files being created, no error was displayed, and agents sometimes needed to be restarted. This was an issue with incomplete extraction of the output data and manifest files due to the PAL timer overriding the current thread context as it handled each of the multiple calls. To resolve this, the previous static variables used to store thread and requester instances have been made private to ensure reliability when handling parallel extracts and simultaneous runs.

SR-A16337 · Issue 232778

OCXinstaller install.bat script for Windows explicitly sets .cab file path

Resolved in Pega Version 7.2.1

The OCXinstaller install.bat script for Windows failed if it was run from the command line in a directory other than the one the script was stored in. The root cause was the batch file not finding the actual .cab files, as the batch file assumes the cab files are in the current path. The install.bat file has been updated to always uses the path of the batch file as the current path.

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