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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-130304 · Issue 567923

Retry logic added for downloading upgraded rules

Resolved in Pega Version 8.5.1

A Rules upgrade failed while downloading applications from the maintenance server due to an SFTP server connection failure. This has been resolved by adding logic to retry if the first connection attempt fails.

INC-130304 · Issue 567926

Retry logic added for downloading upgraded rules

Resolved in Pega Version 8.4.3

A Rules upgrade failed while downloading applications from the maintenance server due to an SFTP server connection failure. This has been resolved by adding logic to retry if the first connection attempt fails.

INC-133214 · Issue 590378

Deployment Manager rollback works for directed inheritance

Resolved in Pega Version 8.4.3

Rollback was not working correctly in Deployment Manager for history classes using directed inheritance. This was traced to a redundant check in AbstractHistoryPageKeeper that enforced the history pages pattern inherited from one of the base history classes, and this has now been removed.

INC-140093 · Issue 592310

Upgrade Applications Schema filtering update

Resolved in Pega Version 8.4.3

The Pega Installer was failing at Pega Rules Upgrade with an error indicating "Rules Schema assoc_data Index already exists". This has been resolved by updating the Upgrade Applications Schema to use filter for compare, but not to get custom tables.

INC-141641 · Issue 596632

Upgrade Applications Schema filtering update

Resolved in Pega Version 8.4.3

The Pega Installer was failing at Pega Rules Upgrade with an error indicating "Rules Schema assoc_data Index already exists". This has been resolved by updating the Upgrade Applications Schema to use filter for compare, but not to get custom tables.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

SR-113714 · Issue 173122

Added tenantID checking for multi-tenant import of access groups

Resolved in Pega Version 7.1.7

When attempting to overwrite an existing access group by importing the Client Access groups in the tenant layer, an error was generated and the access groups were not overwritten. This occurred when the SQLs were not Tenant-qualifying for operator records but were being imported into a tenant; as a result, operator record updates were marked as inserts. To correct this, the behavior has been updated to query for current tenantId and always tenant-qualify the query if it's an overridable instance and not in a shared context.

SR-114353 · Issue 166997

System scanner performance enhanced

Resolved in Pega Version 7.1.7

When working with a large number of hotfixes, the system scanner can become very slow. Performance enhancements have been incorporated to increase speed by changing how ID and key comparisons are performed.

SR-116041 · Issue 165468

Update Manager performs version checking before installation

Resolved in Pega Version 7.1.7

An enhancement has been added to Update Manager to prevent installation of a HFIX meant for a different release of PRPC.

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