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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-136264 · Issue 582469

Chatbot text starts scroll at top of answer

Resolved in Pega Version 8.2.8

In order to present an improved interface for customers interfacing with chatbots, the code has been updated so that the recipient's chat scroll will remain at the top of an answer that would scroll off the screen.

INC-127347 · Issue 568022

GenerateAttachControl updated for iOS 13 compatibility

Resolved in Pega Version 8.2.8

It was not possible to upload files from an iPad using the Google Chrome browser when the "Attachments" control was used in the application. The attach control flowaction was not opening to select any files, and attempting to directly open the folder to add attachments showed them as grayed out. This was traced to the "Accept" tag not being supported in iOS 13, and has been resolved by removing accept= / from pzGenerateAttachControl .

INC-128731 · Issue 568840

Able to download/view attachments in Pega Mobile

Resolved in Pega Version 8.2.8

After uploading a PDF or .png file to a case, attempting to view or download it from Pega mobile was not working. The error "LINK-ATTACHMENT PEGASOCIAL-DOCUMENT Resource interpreted as Document but transferred with MIME type application/octet-stream" appeared in the browser console. This has been resolved.

INC-130499 · Issue 581443

Mobile offline nested repeating dynamic layout repaired

Resolved in Pega Version 8.2.8

Attempting to open a repeating dynamic layout while working in mobile offline caused the screen to freeze and an UnmodifiablePropertyException error to be generated. This has been corrected.

INC-131592 · Issue 583435

Jsoniter parser upgraded

Resolved in Pega Version 8.2.8

After upgrade, the pxTextinput property Prompt List was being converted into decimal upon clicking finish assignment. This was traced to the jsoniter parser, and has been resolved by upgrading the parser in the jsoniter library.

INC-132876 · Issue 579646

Retrieve device log feature repaired

Resolved in Pega Version 8.2.8

Remote log retrieval was not working for delta datasync. This has been corrected.

INC-133301 · Issue 580677

Resolved authorization request errors on mobile

Resolved in Pega Version 8.2.8

After upgrading and rebuilding the APK with the HC Client Version – 7.41.8-SNAPSHOT, numerous "PYREDIRECTAUTHORIZATIONREQUEST" alerts during mobile interactions caused system performance issues. This was traced to a change in the handling for OAuth2 tokens and related to missing pyClientID column in the database table which forced the system to read all records from the table, and has been resolved.

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