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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-135015 · Issue 591982

Handling added for overriding questions rules

Resolved in Pega Version 8.6

After overriding questions rules and then upgrading/validating Question Groups, questions were not shown. It was necessary to manually edit, save, and refresh for the questions to appear, affecting mainly Rule-PegaQ-QuestionGroup rules. This was traced to missing handling for this usecase. The commit was added in Revalidate and Save, which was committing different data because the upgraded data was not copied back to step page being used. Due to this, the commit in BulkValidateSave was overriding the changes done in the pzUpgradeSurveyInstance activity, and the survey upgrade was failing. To support this use, Page-Copy has been added to pzUpgradeSurveyInstance after the pzSaveSurveyInstance call step to copy the updated data to the step page which will later be committed by BulkValidateSave during revalidate and save.

INC-135720 · Issue 594793

Case link shows in Social messages for the old cases

Resolved in Pega Version 8.6

After upgrade from v7, the case link was not visible for the cases that were created in the old platform version. In Pega 7.1.7, metadata was stored in .pyPrivacyContextor while the later versions are using .pxContextType for Case type to show the related data. To resolve this, new properties have been implemented to hold the Case ID link.

INC-136091 · Issue 598905

Activity updated for Mobile attachment access

Resolved in Pega Version 8.6

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-136202 · Issue 603904

Needed offline mobile resource added for upgraded channels

Resolved in Pega Version 8.6

The error "Mobile login issue - "Resource missing. See client logs" appeared after upgrading the platform and updating the mobile channel interface. A logout button appeared, and clicking it generated a popup with "Cancel" and "Log off" buttons. Clicking Cancel returned the user to the default UI in the mobile screen. This was traced to py-avatar.css not being present, which is a resource needed for the offline application with the current platform, and this has now been added.

INC-136410 · Issue 591892

Check for mobile added

Resolved in Pega Version 8.6

While performing external assignment in the Designer Studio, the console error "Uncaught TypeError: Cannot read property 'isMultiWebViewOfflinePegaMobileClient' of undefined" was generated. Investigation showed that this was caused by the pega_desktop_api checking pega.mobile.isMultiWebViewOfflinePegaMobileClient, which was undefined while not working on mobile. To resolve this, a check for mobile has been added.

INC-136768 · Issue 588451

Question Wizard import will downcase answer types to match system requirements

Resolved in Pega Version 8.6

The Question Upload wizard would not create a File type question while using a survey template. The template has a column Answer mode in which accepts an input of the type of answer expected, but in this use case "File" was given instead of "file", resulting in the question being created using the default values. To resolve this, during the import process when the system parses the file and gets the contents from the data using the pzSetdefaultValuesforQuestions DT, mode values will be explicitly set to lowercase.

INC-138106 · Issue 601809

Documentation update for offline apps

Resolved in Pega Version 8.6

Information in the top-level offline guidelines article has been updated to include a recommendation to avoid using declarative indices in offline-enabled mobile apps as these may cause multiple duplicated indices to be created in the database.

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