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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-161463 · Issue 638001

Case Dependency corrected for different access groups

Resolved in Pega Version 8.6.1

Creating a queue item as part of the case dependency was not working as expected when the access groups of the dependent cases were different. Investigation showed that in this scenario, the logic was looping differently and the DependencyList page in pxCheckFlowDependencies was getting removed. To resolve this, the DependencyList page has been moved so it is processed inside the DependencyList.pxResults loop.

INC-161948 · Issue 638961

Locking settings enabled for circumstanced case types

Resolved in Pega Version 8.6.1

Optimistic locking options were not present for a circumstanced case type, and the option to select the "Lock parent case when an action is performed on this case" check box was not available. However, when the parent case type was enabled with optimistic locking, a circumstanced child case could inherit a lock from its parent. Because "Lock parent case when an action is performed on this case" was not enabled on the circumstanced child case type, trying to update the parent case from the child case and save the parent case resulted in a "Lock not held on parent" error. This was a missed use case, and has been resolved by enabling locking settings in Case Designer for circumstanced case types.

INC-162168 · Issue 634933

Refresh works for nested lists

Resolved in Pega Version 8.6.1

After creating Pagelist A with another Pagelist within (B), a section was created with a repeating dynamic layout to display Pagelist A and a button was added with action set to refresh this section. In the embedded section of the repeating dynamic layout, a nested repeating dynamic layout was created for Pagelist B and a button was set to refresh this section. When using this configuration, the refresh was returning the actionID for Pagelist A regardless of which button was used. To resolve this, an update has been made which will iterate over the stack and append the individual indexes to the encoded value in the pzAPICreateJsonForField function.

INC-162763 · Issue 646112

Case creation and Save As performance improvements

Resolved in Pega Version 8.6.1

Performance improvements have been made to the getApplicationRuleSetList() function to avoid unnecessary and repetitive database calls.

INC-163154 · Issue 638098

Code updated for bulk actions buttons

Resolved in Pega Version 8.6.1

After update, hovering over the "Filter case" button in pzBullkUpdate and the "Create" and "Clear" buttons in pzBulkAddActions caused them to disappear. The warning "This button generates markup that was used to support the older browsers. It is recommended that you update it to the newer markup" was shown, and an update code button appeared. Some custom rules exhibited the same behavior initially, but worked as expected after updating the code and saving them. This has been resolved by updating the buttons in pzBulkUpdate and pzAddBulkActions with the latest UI technologies used for button control codes.

INC-170041 · Issue 655252

Check and error message added for filename containing "%00"

Resolved in Pega Version 8.6.1

At the time of file attachment or upload, if the file name contained % followed by two 0s (%00), the file upload mechanism distorted the UI and the Pega logo screen popped up. The file was saved properly in the ServiceExport directory, but while fetching the attachment info, the file was split in two because the engine considered %00 as a delimiter. This has been resolved by adding a file name check and a pyInvalidFileName field value to be used for an error message.

INC-170514 · Issue 653763

Lock conflict resolved for AssignmentCheck

Resolved in Pega Version 8.6.1

The error "Unable to unlock this work object" sporadically appeared in both the runtime log and Pega RULES log when the robot was trying to create a case in Pega using an API call. Investigation showed that as the case was created, it was pulled by another robot (another requestor) which was using the GetAssignments API. This caused the perform assignment check to fail. To resolve this, a 'when' rule has been added to the performAssignmentCheck Activity.

INC-172584 · Issue 654925

Deprecated NewWorkGadget registered for BAC

Resolved in Pega Version 8.6.1

Logging in through the Administrator portal and launching a new project resulted in a blank screen. Investigation traced this to the Create New Work action called in the NewWorkGadget control; because the NewWorkGadget is no longer used by Pega, it was not registered for use with BAC. To resolve this, validations have been added for Control: NewWorkGadget, and the control has been marked as deprecated.

INC-173725 · Issue 656481

Logic updated for DX API retrieving View/Action ID using embedded property

Resolved in Pega Version 8.6.1

While calling the DX API using Assignment ID and action ID, a 500 error response was logged indicating that the server encountered an unexpected condition that prevented it from fulfilling the request. Investigation traced this to the logic used for resolving an embedded property referenced in a control/field to identify the correct page class. In a non-work object context for flow actions the new assign page doesn't exist, but the system was checking for it and clearing off errors from the named page. This has been corrected.

INC-173953 · Issue 650850

Updated Pega DX API special character handling

Resolved in Pega Version 8.6.1

When the using Pega API v1 and invoking api/v1/cases/{ID}/actions/{actionID} for a few fields in section, special characters were being converted into HTML entities. For example,"You'll usually find this information in your terms and conditions." was being converted as "You& #39;ll usually find this information in your terms and conditions" in the API response. This has been resolved by updating the system to ensure the pyDXAPIEncodeValues application setting is honored.

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