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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

SR-D68235 · Issue 534783

Stale WorkSearchPreference data cleared when switching apps

Resolved in Pega Version 8.4.1

The D_pyWorkSearchPreferences data page data was not refreshing while switching between apps, causing stale data to be populated under the case search dropdown for all the applications after switching the application from one to another. This has been resolved by removing the D_pyWorkSearchPreferences data page as part of pzProcessApplicationSwitch.

SR-D73536 · Issue 538403

FetchApplicationLogo modified to Filter by rule resolution

Resolved in Pega Version 8.4.1

It was observed that the Report Definition rule "pzFetchApplicationLogo", referenced by Activity rule "pzLoadApplicationLogo", always returned the older version of the Binary File "webwb • pyapp-logo • svg" because it had been set to retrieve a maximum of one record and in this case the results were sorted in an order where the oldest record was at the top. As the Report Definition did not indicate any sorting, most DBMS were returning the results in no particular or predictable order. To resolve this, "Filter by rule resolution" has now been enabled for RD pzFetchApplicationLogo.

SR-D76291 · Issue 547843

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.4.1

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D79113 · Issue 543723

Updated DisplayAttachment to handle SIngleClick download from Case Worker portal

Resolved in Pega Version 8.4.1

On using the script "pega.ui.HarnessActions.doAttachmentSingleClick" in the Worker portal to download attachments displayed within a screen flow, the entire application was hanging and no action was invoked even on clicking the Continue or Finish buttons of the screen flow. Whenever an attachment is downloaded using the script function pega.ui.HarnessActions.doAttachmentSingleClick() , an iframe is used and changetracker is called to communicate data between different iframes. However, the case worker portal is a single thread model while the manager and admin portals are multi threaded, which resulted in changetracker freezing on the worker portal. To resolve this, the DisplayAttachment HTML rule has been updated to build the necessary changeTrackerMap for the worker portal.

SR-D84480 · Issue 546189

FilterHistory decision tree used for audit log status

Resolved in Pega Version 8.4.1

Attempting to use the “FilterHistory” decision tree in the work class to return value “false” for “pyCloseOpenAssignmentsOnResolution” to hide the “pyCloseOpenAssignmentsOnResolution” field value (“Unfinished assignments were cleaned up by the system after the completion.. ”) from history was not working as expected, and still returned the audit message. This was due to the system setting this AuditNote parameter within the “pzProcessResolutionStage” activity, where Param.UpdateHistory was set to true always. In order to support more flexibility, the Param.updateHistory paramter in step3 of the pzProcessResolutionStage activity will be set based on the FilterHistory decision tree. When set to false in FilterHistory decision tree, pyCloseOpenAssignmentsOnResolution will be set as false and audit will not be logged.

SR-D84754 · Issue 548165

Resolved erroneous problem assignment error

Resolved in Pega Version 8.4.1

If a user processed a work item while the SLA agent was also attempting to process it, it sometimes resulted in an assignment with the error: "Error: Flow Not At Task." In this scenario, an error message was displayed stating that "Assignment already completed" even though the assignment was not yet finished, causing confusion. Investigation showed that in cases where the success indicator was -28, the assignment was marked as problem assignment even though it was processed. To resolve this, the system has been updated to skip marking the assignment as a problem when the success indicator is -28.

SR-D88141 · Issue 550010

TemplateButton field correctly set read-only

Resolved in Pega Version 8.4.1

When a control was added to a section using the DX API, a pyTemplateButton field was added to the XML definition of the section with read-only set to 'false'. This has been corrected so the pyTemplate Button field does not allow input.

SR-A4171 · Issue 213701

Added keyword support for <current>

Resolved in Pega Version 7.2

Variations between system versions were causing a decision table containing some regexp functions to pass or fail validation depending on the version. To remedy this, support has been added for using the regular expression function as a keyword to ensure valid tables are properly handled.

SR-A5565 · Issue 217722

Added missing filename encoding for drag and drop

Resolved in Pega Version 7.2

An error was being generated when opening an attached file with "$" in the filename. This was due to missing encoding for cases attached with drag and drop, and has been corrected.

SR-130442 · Issue 212468

Added support for localization of the 'Advanced' value of the When rule

Resolved in Pega Version 7.2

If the "Advanced" value was localized in the When rule form, it failed as it was trying to compare with localized text. To resolve this, WhenTabListener has been modified to use the ID attribute instead of text for comparison.

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