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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

SR-D40605 · Issue 510917

Corrected mobile password control behavior on failed validation

Resolved in Pega Version 8.2.5

Given a section on mobile where the out-of-the-box password control was used on a textbox with input field of type Password to set a new password, failed validation on the field caused the cursor on the input field to jump to the left. It was then not possible to delete the text or correct the placement of the cursor. This was traced to a missing type check for password in isTextBox(), and has been corrected.

SR-D42437 · Issue 513648

Pulse @mention will avoid triggering search request if no suggestion list is available

Resolved in Pega Version 8.2.5

Search threads were causing requestor Lock Exceptions due to poorly optimized queries sent to ElasticSearch when a Pulse mention was attempting to look up a person (e.g. "@"+typing) and the search of case objects to match to that search were performing poorly. To resolve this, an update has been made to avoid triggering requests if the suggestions list is not available for the search query.

SR-D43272 · Issue 516440

Local user lookup modifed to use requestor level data page to improve performance

Resolved in Pega Version 8.2.5

In a system with many users (over 40k), attempting to search for a user to send a private message was taking an excessive amount of time. Analysis found that all of the users were being loaded at once in a page list of type Code-Pega-List. This led to errors indicating the Page List property had more elements than the specified threshold, but pagination could not be added as the activity and Report Definition are final. To improve performance, this process has been modified to use a data page at the requestor level instead.

SR-D44012 · Issue 509881

Added more error handling in pzCreateThumbnail

Resolved in Pega Version 8.2.5

In activity pzCreateThumbnail, a null pointer error was generated at step 2. This was traced to the value of originalImage being null even though there was no error in the image file itself, and has been resolved by adding an error check .

SR-D50725 · Issue 516514

Page cleanup processes updated to facilitate Pulse Task creation

Resolved in Pega Version 8.2.5

Attempting to create a Pulse Task in an assignment resulted in a "The Operation completed successfully, but returned no content" screen after clicking submit. This was traced to an incorrect usage of createworkpage. To resolve this, the system has been updated so that before calling createworkpage, a page-remove will be done so createworkpage will not clean the assignment page.

SR-D53266 · Issue 516396

Synchronization continuation updated so mobile attachments properly preview

Resolved in Pega Version 8.2.5

Clicking on attachments in mobile would open them if the attachment had just happened, but otherwise would not open them at all. This was traced to an issue with Synchronization continuation: the page was properly loaded from database but its content was not used to fill the named OfflinePackage page (which contains only the search keys). This has been corrected by replacing the empty page with the one loaded from the database.

INC-160485 · Issue 655296

Trailing "/" added to public links for SSO use

Resolved in Pega Version 8.5.5

Links generated using pyWorkLinkWithLabel were not working with SSO due to not having a trailing "/" on the URL. This has been corrected by adding code to append the "/" if the public link url doesn't end with it.

INC-167139 · Issue 658620

Functions are packaged with "--" suffix

Resolved in Pega Version 8.5.5

Validation rules were not executed as expected. Investigation showed this was caused by functions referenced in the validate rule through a function alias being packaged without the "--" suffix (for example isNameInvalid--(String) was packaged as isNameInvalid). This has been corrected.

INC-168290 · Issue 663426

Signature Accept callback fires correctly in offline app

Resolved in Pega Version 8.5.5

Clicking on the Accept button in the Pega mobile signature control was not properly calling the necessary pega.ui.signature.acceptSignatureCallback method. This has been resolved by adding code for the Post Success and Failure callback on Signature accept in the offline app.

INC-172124 · Issue 651291

Improved Operator ID selection in Mobile Logs Retrieval section

Resolved in Pega Version 8.5.5

Data-Admin-Operator-ID.pzOperatorsByApplication returns only the first 500 operators, which is insufficient for large-scale use. There was a workaround of turning off paging for this report definition and setting maximum records to a bigger value, but this caused potential performance issues when opening very large users list. To resolve this, an autocomplete control will now be used to select Operator ID in the Retrieve Device Logs section of Mobile Channel. When part of an operator ID is typed into this control, the first 100 best results are shown and may be selected.

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