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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-120326 · Issue 564437

Landing page refresh modified to avoid frequent reloads

Resolved in Pega Version 8.1.9

Approximately every two weeks, clients were able to login but it was not possible to work as the landing page refreshed constantly until all of the nodes were rebooted and the issue was cleared. Investigation indicated the frequent reloads were related to the cacheing of the operator details, and this has been resolved by updating the datapage reload strategy based on 'when' so frequent reloads will be avoided.

INC-130158 · Issue 572051

iOS file attachment works in Safari

Resolved in Pega Version 8.1.9

Attaching PDF and images from iOS devices using Safari was not working. This was traced to iOS 13 launching the file browser by default if the file-input element had an accept=/ attribute value pair, and has been resolved.

INC-136752 · Issue 587728

Adding handling for custom image on S3 storage space

Resolved in Pega Version 8.1.9

When using an S3 repository for Content storage, trying to create a new space with a custom image did not upload the image. Investigation showed that when attachment storage is configured as an external repository, the pyAttachStream property which is used to create the the thumbnail was getting cleaned as part of the saving logic. This has been resolved by adding an update that will hold the attachStream value in a local property before calling attachment save.

INC-141920 · Issue 595139

Unable to delete the Spaces after loggin off

Resolved in Pega Version 8.1.9

If a Space was created and then deleted in the same login session, the delete worked as expected. If the Space was created and then actions were taken to delete it on a subsequent login, the Space was not actually deleted. Investigation showed this was due to v8.1 not having a stream/blob (PZPVSTREAM) in the pc_work_group table, and this behavior was the result of extra properties included on the page. To resolve this, the extra properties on the page will be removed before the obj-save/commit .

SR-D85624 · Issue 552697

Corrected Microsoft Internet Explorer displaying checkboxes as sliders

Resolved in Pega Version 8.1.9

Checkboxes were displaying as sliders in Microsoft Internet Explorer version11.1304.17134.0 due to Microsoft Internet Explorer returning Table pc 2.0. Since Pega HTML class includes tablet, .tablet related styles were getting picked up and displaying the checkboxes in tablet mode. To resolve this, a check has been added to pyIsTablet to evaluate correctly at runtime.

SR-D91532 · Issue 556406

Resolved Clear Cache error for mobile client

Resolved in Pega Version 8.1.9

When attempting to clear local storage while logged into the Mobile Client, the error message "You need to be able to connect to the server in order to clear the storage" appeared. This was traced to the application being configured to disable a user's web session immediately after log in, and was due to the "Clear Cache" functionality failing while attempting an AJAX request to invoke the server's "pzAmIOnline" activity. While there was a workaround of using the check box "Access group requires a connection for portions of the application", this has been resolved by updating the Settings - Clear Cache functionality in order be able to detect if it's online in a different way.

SR-D95428 · Issue 555260

Security added to retrieving operator list by URL extension

Resolved in Pega Version 8.1.9

It was possible to append information to the application URL which allowed an unauthenticated user to find a list of operators. This has been corrected, and will now result in the message "There has been an issue; please consult your system administrator."

INC-101011 · Issue 556725

Pulse mentions correctly tagged in Google Chrome

Resolved in Pega Version 8.4.2

Pulse mentions of spaces or users were not getting tagged correctly. This issue was due to recent changes in the way touch events are handled in Google Chrome: the latest upgrade removed the ontouchstart property in the window, causing the isTouchable capability identification method to fail. As part of the work done to resolve this, it was discovered that the initAutocomplete function in the pzJquerymentionsInput .js was failing to delegate the mousedown event. This has been corrected by delegating touchstart and mousedown while initializing if screen isTouchable.

INC-119803 · Issue 561686

Placeholder text added for question dropdown sourced by a datapage

Resolved in Pega Version 8.4.2

In a flow action with question pages where each question page was configured with a set of question rules, one question which displayed a country list in a dropdown sourced from a datapage always displayed the first value by default in the dropdown instead of place holder text (like Select..). In addition, the default selection value of the dropdown was not saving to the clipboard on submission of the flow action, causing it to appear in the UI like the first value had been selected even though nothing was saved on the clipboard. These issues have been resolved by adding place holder text in pzSetQuestionStreamSimpleDynamicSelect for a dropdown with a datapage source

INC-120326 · Issue 564438

Landing page refresh modified to avoid frequent reloads

Resolved in Pega Version 8.4.2

Approximately every two weeks, clients were able to login but it was not possible to work as the landing page refreshed constantly until all of the nodes were rebooted and the issue was cleared. Investigation indicated the frequent reloads were related to the cacheing of the operator details, and this has been resolved by updating the datapage reload strategy based on 'when' so frequent reloads will be avoided.

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