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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

SR-C86126 · Issue 423259

CSV import for delete date values will be formatted before row processing

Resolved in Pega Version 8.1.4

In order to support using CSV import for delete purposes, date/time class keys will be formatted before processing the row.

SR-C80129 · Issue 425385

Enhancement added to hide class join warning from end user

Resolved in Pega Version 8.1.4

An enhancement has been added to hide the joined class warning message at the end user portal if the section pzManageRecords is delegated to the user. This is done by by checking pxLimitedAccess on the pxThread clipboard page.

SR-D18589 · Issue 495716

Google Map API correctly loads pointer the first time

Resolved in Pega Version 8.1.6

When using Address Map control with enabled markers whose source is a datapage, the location in the map was redirected as expected to the address populated by the datapage, but the marker overlay that appeared by default containing address details and a link to "Open in Google Maps" did not load. Clicking on random places on the map caused it to load correctly. This has been corrected with the creation of a custom activity to get section markup that will use reload section with proper context to fix the issue.

SR-D11942 · Issue 484611

Tab label added to Report browser launch

Resolved in Pega Version 8.1.6

The tab label name was not populated when a report was launched from the Report browser. This was caused by the label for the tab not being included in the harness, and has been resolved by including RDWinTitle in pzRRDisplayCustomFilterSection.

SR-C96394 · Issue 438672

Report data query updated to better handle exceptionally large queues

Resolved in Pega Version 8.1.6

If the database queue was exceptionally large (more than 3.5 million items), the report data query aggregating the results was timing out and showing 0 items queued on the management landing page. To resolve this, the summary view has been changed to rely on the data pages of the detailed view instead of aggregating the results by firing another query with RD.

SR-D10966 · Issue 477274

IH summary behavior change reverted

Resolved in Pega Version 8.1.6

Changes introduced to Interaction History aggregations in 8.1 intended to better align them with the existing behavior of the Interaction History shape in Strategy produced the unexpected side effect of lots of empty records. Based on feedback, the decision has been made to revert the IH aggregation behavior change.

SR-D10969 · Issue 477275

Logic for the Materialized/Not Materialized feature updated

Resolved in Pega Version 8.1.6

The Materialized/Not Materialized feature was not working properly. When there was an aggregate dataset entry in the Advance page set to use "No" for materialized, doing "Materialized" in IH Summaries LP on that dataset materialized the dataset and created a duplicate entry in the aggregation config page where one was "No" and one was "Yes'. This has been corrected. It was also observed that after an application changed its name while the access groups remained the same, changing a dataset from "Not Materialized" to "Materialized" worked, but changing from "Materialized" to "Not Materialized" did not. Instead, a warning message was posted at the top of the page indicating the problem. Investigation showed that the pzChangeStatus activity failed because the current application name did not match the application name of the access group set for the aggregation configuration record. To resolve this issue, the logic has been updated to remove the reliance on the application name.

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