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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

SR-D23239 · Issue 499591

Support added for multi-operator SAML logins

Resolved in Pega Version 8.4

When a SAML user logged in by Single Sign-On (SAML), the system processed the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to same first operator due to parseAndEvaluateExpression() in ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

SR-D32655 · Issue 510345

Enhancement added to hold Change Tracker values until UI is loaded

Resolved in Pega Version 8.4

Sporadically, an agent attempting to answer a queued call within 10 seconds received a loading screen. By the time the load completed, the next agent had already taken the call. This is a scenario where based on a change, the agent was trying to refresh something on the UI (a section or harness) which was not yet loaded/present on the UI. To address this use case, an enhancement has been added to hold the change tracked values and handle them once the UI is loaded. The new function pega.ui.ChangeTracker.prototype.handlePendingCTChanges in pzpega_ui_changetracker.js is used to handle the pending CT changes. A hook has been added in the pzpega_ui_doc_lifecycle js file to invoke the above function once the UI is loaded.

SR-D18879 · Issue 500643

Logic update made to PrepareColors to resolve calculation ambiguity

Resolved in Pega Version 8.4

When a Report Definition was summarized, the executed report showed a graph for multiple categories but generated the error "No data to display" if given a single category. This was traced to an ambiguity in the Java syntax of the Rule-Utility-Function pzPrepareColors that led to a NegativeArraySizeException on a customer's environment. To resolve this, parentheses have been placed around a ternary operator to ensure the correct order of operations.

SR-D19299 · Issue 511324

Support added for calling Export to Excel directly from RD

Resolved in Pega Version 8.4

When using Export to Excel directly from a report definition, a date column specified using pxDatetime was shown as applied date format in the resulting Excel file. The column was formatted as expected if the export was called from an activity. This was traced to the recent refactoring of Export to Excel: it was not expected that it would be called directly, but rather that it would be invoked from a report viewer ruleform. In order to support this direct use, step calls have been added to the pzRDExportWrapper activity to call pzMergeAutoGen before the engine call. This step will merge the pyModes pages from pxDateTime control.

SR-D21527 · Issue 491739

Hidden filters will not be shown on the resulting report

Resolved in Pega Version 8.4

After setting up a Report Definition to be visible in report browser with all filters hidden, editing and saving the report resulted in the filter values being visible on the report. This has been resolved by modifying pzResolveCopyFilters activity so that If the filter view option is "Read only, allow no changes" and "Filter not visible in Viewer", it will skip copying the filter values on to the report definition page.

SR-D22319 · Issue 493660

Corrected Flex UI Alignment issues in Microsoft Internet Explorer 11

Resolved in Pega Version 8.4

In Microsoft Internet Explorer 11, a UI rendering issue was observed when Report Definition uses many columns. This was traced to Flex not being fully supported in Microsoft Internet Explorer 11, causing the flexResize function inside pzpega_ui_doc_lifecycle to not perform well when calculating harness width based on content. While there was a workaround of using the flag "pega.u.d.DISABLE_FLEX_RESIZE" to indicate the system should not execute that function, the issue has been resolved by setting table layout to auto.

SR-D22548 · Issue 502077

Handling added for special characters in Report Category name

Resolved in Pega Version 8.4

When a Report Category was created with a special character such as ' ( , ) (ex "ABC's Reports"), the special character was not correctly shown at the Category Selection in Report Widget of the Dashboard Configuration. This was traced to the category names being sanitized against XSS attacks twice, once by the dropdown itself, and once by the activity pzRBCategoriesPostProcess, which is shared between this dropdown and the report browser. To resolve this, the system will make a simplified copy of pzRBCategoriesPostProcess for the report widget's use case and continue to use that as the post processing activity for D_pzReportWidgetCategories.

SR-D22885 · Issue 494166

Added check for empty class properties to report scheduler

Resolved in Pega Version 8.4

A report that was looking for events in the most recent X hours by using the "Difference In Hours" filter function ran in the foreground but failed with an exception when running under the scheduler. The same report ran as expected in background without the filter. This was traced to a classname property not being set on the clipboard, and has been resolved by adding a check for empty classes on the clipboard when scheduling a report.

SR-D26815 · Issue 500192

Updated support for numeric values in text columns during Excel export

Resolved in Pega Version 8.4

After creating a report definition that included currency and percentage as a columns, the currency, percentage, and number format were not shown as expected for the locale when the report was exported to Excel. This was an inadvertent side effect of work performed to resolve issues for text columns formatted by non-numeric controls, and has been resolved by moving the support for numeric values in Text columns from ReportUIField to NumericReportUIField.

SR-D27528 · Issue 501371

Return from drilldown in frameless portal corrected

Resolved in Pega Version 8.4

Drill up after drilling down on a dashboard chart in a frameless portal (such as Case Worker or Case Default) was throwing an exception. This was caused by the top-level page generated during drilldown not having pyRetainPage set to true, causing it to be removed from the clipboard by doUIAction. This has been resolved by updating runReport to set pyRetainPage if it needs to create the top-level page.

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