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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-147873 · Issue 610865

Custom header character encoding for Subject added

Resolved in Pega Version 8.5.5

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-161645 · Issue 634639

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.5.5

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

INC-163292 · Issue 635839

Portlet service deprecated

Resolved in Pega Version 8.5.5

Portlet authentication services have been removed from the standard installation package. The IAC service has been restored.

SR-C49664 · Issue 435310

Updates made for usage validation utility Run report checkbox and buttons

Resolved in Pega Version 8.1.5

The 'Review mode only' checkbox wasn't working for any browser, and the 'Run Report' button wasn't working in IE. This has been resolved by updating the javascript used to invoke the Run Report button to be better integrated with IE, and by adding additional handling to set the ID for the checkbox.

SR-C74677 · Issue 418339

ADM pulse timing changed to inprove performance on very large clusters

Resolved in Pega Version 8.1.5

ADM uses a pulse that checks if any models need to be updated. This uses a Cassandra query which has no "where" clause, causing poor performance for very large clusters. For immediate relief of this issue, the pulse configuration has been updated to increase the timing from 30 to 300 seconds so it fires less often. Model updates typically happen every x hours and often the pulse will not detect any models that would need to be updated. Further improvements in this process will be available in a future release.

SR-C77730 · Issue 437101

Resolved case lock release improved

Resolved in Pega Version 8.1.5

Cases created through the create work object were unnecessarily holding onto locks for up to two hours. This was traced to a defer-write scenario for mobile devices which did not return the correct status needed for "no further assignments". In order to resolve this issue, a new parameter "returnNextActionInfo" of type boolean has been added to svcPerformFlowAction. This parameter will be always set as false when calling this activity from sync up so all locks will be closed and released.

SR-C80622 · Issue 424876

GenerateContainer updated to prefer icon given in skin over hardcoded icons

Resolved in Pega Version 8.1.5

When trying to change the Expand/Collapse icon for dynamic layout by defining a custom format in the app skin, changes made in the Expand icon image and Collapse icon image were not reflected. This was due to the CSS selector being overriden with a hardcoded arrow icon instead of automatically taking the icon from the skin rule. To resolve this, the selector and conditions used in have been modified such that the icon added in the skin should be picked automatically instead of any hardcoded icon available.

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