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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

SR-C68134 · Issue 423618

Support added for configuring key stores using prconfig or system properties

Resolved in Pega Version 8.1.3

Previously, stream service only supported key store and trust store configuration using Data-Admin-Keystore instances. Unlike cluster encryption, it did not allow the configuration of key stores using prconfig or system properties. In order to align Stream service SSL configuration with the rest of the platform, support has now been added for the following system and prconfig properties:-Dpega.cluster.keyStore -Dpega.cluster.keyStorePassword -Dpega.cluster.trustStore -Dpega.cluster.trustStorePassword

SR-D39264 · Issue 518840

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.2.6

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

SR-D47146 · Issue 515648

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.2.6

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D48242 · Issue 513541

Export to Excel cell style control added for Case Management

Resolved in Pega Version 8.2.6

If a column were formatted with an auto generated numeric control, a new cell style was generated for every row during the Export to Excel process. Since there is a limit on the amount of cell styles, once the number of rows in the file was greater than 64000, an error was generated. To resolve this, the system will disable the creation of a new cell style for every instance when an auto-generated numeric control is used for Export to Excel in Case Management.

SR-D51535 · Issue 519475

Enhanced discrimination for tasks in MyPega spaces

Resolved in Pega Version 8.2.6

When using My Pega for spaces and tasks, using drag and drop to move many cases around quickly resulted in tasks intermittently ending up in a state where they could not be updated further and became unusable. Analysis showed that because the milliseconds part of the update time was rounded, the logic of comparing for value between 0 and 1000 failed when the comparison returned -ve value. To resolve this, the comparison has been modified to !=0 and the 'when' rule pyContinueTaskProcessing has been added as an extension along with the appropriate usage guide to restrict processing. By default, the system will consider task name, description, due date, assignee, and rank properties; if more properties are needed to evaluate, this when rule can help.

SR-D59482 · Issue 521508

Corrected generated Excel saving decimal values as text

Resolved in Pega Version 8.2.6

When using RDB-List to fetch the data from the database for the clipboard and then using pxGenerateExcelFile to generate an excel file from that with a provided RFB template file, some decimal properties were stored in text format instead of numeric. This has been resolved by updating the API.

SR-D59504 · Issue 524642

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.2.6

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

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