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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-128406 · Issue 578888

Handling added for radio button with expandpane

Resolved in Pega Version 8.5.3

When given a radio button to select a row in a table (table with Edit Option as Master-Detail - Expand Pane), the first click on the radio button expanded the row but the radio button was not selected. On clicking again, the radio button was selected. The issue was observed in UI gallery as well, and changing the radio button to a checkbox worked as expected. This was traced to a difference in handling related to event infrastructure changes, and has been resolved by adding a timeout in grid specific code for use when there is a radio button with expandpane grid configuration.

INC-140482 · Issue 594163

Handling added for last focused element in custom modal

Resolved in Pega Version 8.5.3

Using Shift-Tab can take the focus out of the modal window when using a custom modal template without the "X" icon in the header. The issue did not happen when using "tab" key press to traverse the modal. This was a missed use case for the last focused element being div and tabindex as 0 combined with using a custom template which doesn't have close button. This has been resolved.

INC-146223 · Issue 604464

Date column filter shows correct date/time for optimized code

Resolved in Pega Version 8.5.3

Two issues were seen when filtering a table that had the "Optimize Code" checkbox checked: 1) While filtering the date values in the table, the table showed one day less than the actual date based on time zone differences. When both the operator and server time zones are the same, the issue did not occur. 2) The filter always showed the time value as 00.00 irrespective of the property time stamp value. These were traced to the pyModes being incorrect for embedded properties, which has been resolved.

INC-144265 · Issue 609288

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.5.3

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

INC-147457 · Issue 621709

Elapsed time in Work History Table includes sub-flow

Resolved in Pega Version 8.5.3

Elapsed times were not captured when an assignment was in a wait shape followed by a utility which set a ticket and moved the assignment to a sub-flow. Investigation showed that when flow execution is in a sub-flow and a ticket is raised, the assignment in sub-flow was removed but audit history was not captured. To handle this scenario, the functions pzCleanSplitForTicket and pzRemoveFlowForTicket have been added, and FlowMethodBody FUA has been modified to include pzCleanSplitForTicket instead of CleanSplit

INC-148747 · Issue 613878

Helper text set for radio buttons in DX API

Resolved in Pega Version 8.5.3

The api/v1/assignments/{ID}/actions/{actionID} Service Rest was not rendering the tooltip into DXAPI converted JSON for Radio Button Helper Text. This was traced to a missing Tooltip check in the API Rule-Utility-Function for radio buttons, and has been resolved.

INC-149213 · Issue 608517

Email attachments properly displayed in mobile browsers

Resolved in Pega Version 8.5.3

When attempting to use any mobile browser to open the email attachment of a work object, a blank HTML page appeared before the email attachment was shown. The blank page did not appear if the mobile browser was set to use "Desktop mode" or "PC mode". This has been resolved by updating the BAC registration method so that correspondence attachments are properly opened in all mobile browsers and HC apps for all channel types. An additional issue of a blank window appearing on IOS devices that was caused by correspondence attachments opening in a new window instead of opening in the current window has also been corrected.

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