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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-143320 · Issue 602281

Support added for email addresses with hyphen in domain name

Resolved in Pega Version 8.3.5

When attempting to enter a email with a hyphen '-' in the domain part of an email ID (test_ab@test-email.com), the reply button was getting disabled. This was caused by the regex validation implemented in the "pzValidateEmailAddress" (Work-Channel-Triage-Email) standard activity not covering all the possible cases. To resolve this, regex has been changed to instead use a platform-provided rule to ValidateEmailAddress.

INC-139300 · Issue 590273

Additional security for encrypted passwords

Resolved in Pega Version 8.3.5

Handling and cleanup has been updated for encrypted values to enhance security.

INC-141296 · Issue 592474

Log-access security updated

Resolved in Pega Version 8.3.5

Access control has been updated for Log-Usage class.

INC-139337 · Issue 595222

RefreshRequestors security update

Resolved in Pega Version 8.3.5

Security improvements have been added for RefreshRequestors.

INC-135349 · Issue 583004

Unit Test Ruleset rules do not count against Guardrails

Resolved in Pega Version 8.3.5

Although the documentation indicates that rules in a Unit Testing ruleset should not count against the guardrail score or unit test coverage, when branching a unit test ruleset, the branch did not carry the same unit test flag value as the source ruleset and the rulesets were counted as a result. This has been resolved with an update to ignore testrulesets in guardrail and pegaunit calculations.

INC-128923 · Issue 594162

Cross-site scripting security update

Resolved in Pega Version 8.3.5

Cross-site scripting protections have been added to OpenNoteDetails.

INC-143136 · Issue 604016

Cross-site scripting update

Resolved in Pega Version 8.3.5

Cross-site scripting protections have been updated in Designer Studio.

INC-152776 · Issue 621244

Check added for HTML and linefeed combined in email

Resolved in Pega Version 8.5.3

In the Interaction right hand pane Email triage widget, additional line breaks were seen when displaying email message data that contained table tags. This was a missed use case for email which contains both HTML and '\n', which resulted in the system replacing '\n' with </br>. This has been resolved by adding a check whether the content has HTML tags which will avoid the replacement.

INC-156422 · Issue 617382

Updated email triage case creation to avoid unique key issue

Resolved in Pega Version 8.5.3

After upgrade, when the email listener queued the case and an agent picked up the queued item to create an Email Triage Case and then the interaction case, trying to commit the case failed with a Unique Key violation. Investigation traced this to the system trying to insert the record into the PC_WORK_TRIAGE table twice due to a timing issue in the workobject commit. This has been resolved.

INC-148853 · Issue 609319

Corrected password comparison handling for CopyMerge Ruleset Wizard

Resolved in Pega Version 8.5.3

When running the CopyMerge Ruleset Wizard, entering the password failed with the error "pyPassword: Invalid Password for" Temp:01-01-01 for each ruleset. Investigation showed that the system was calling an activity which encrypted the user input, causing the comparison with the stored password of the system to fail the match. This has been resolved by removing the extra encryption so the call to the comparison evaluates correctly.

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