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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-128923 · Issue 594161

Cross site scripting security update

Resolved in Pega Version 8.6

Cross site scripting protections have been added to OpenNoteDetails.

INC-132590 · Issue 590493

Exported Excel from Decision Table wraps correctly

Resolved in Pega Version 8.6

After upgrade, entries were displayed in a single line on exporting a decision table to Excel despite WrapText cell formatting being set. This was traced to the WrapText cell formatting set under the UpdateGridCells() function being overridden inside an addDataFormat() function callas part of This has been resolved by adding the new function "setWorkAreaCellStyles" and calling it after generateWorkbook() function call of super class (

INC-132930 · Issue 600294

Updated UpdateDateTime handling for branch merge SaveAs

Resolved in Pega Version 8.6

After Pega API's standard branch/merge service was consumed, the service was not returning response as expected due to the system encountering listing conflicts on the branch merge. The error "a rule in lower version has been updated more recently than when the checkout was created" was generated. This has been resolved by updating the Record API (pxUpdateRecord / pxCheckIfStale) to handle setting pxMergedSynchronized property to the pxUpdateDateTime of the base rule instance when doing a Save As into a branch ruleset from a non-branch ruleset / non personal ruleset. Please note - this fix is only applicable to Record API SaveAs, and will not work if customized logic is used to perform the SaveAs.

INC-136186 · Issue 592969

JAWS reads the name of the field/instructions

Resolved in Pega Version 8.6

JAWS was not reading the name of the field/instructions in a work group. This has been corrected.

INC-136187 · Issue 596093

Mask hidden as expected in small window/tablet view with Dragon

Resolved in Pega Version 8.6

When using Dragon in a small window/tablet view, the mask was not getting removed as expected. Performing a mouse click on the tab was successful for hiding it. To resolve this, Data-portal!pzProfileMenu has been modified to run the script removeScreenLayoutMask after clicking Profile, Preferences, Operator, Access Group, and My Favorites > Edit .

INC-139300 · Issue 590272

Additional security for encrypted passwords

Resolved in Pega Version 8.6

Handling and cleanup has been updated for encrypted values to enhance security.

INC-139337 · Issue 595221

RefreshRequestors security update

Resolved in Pega Version 8.6

Security improvements have been added for RefreshRequestors.

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