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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-148154 · Issue 602921

Hot Fix Manager updated to use installation order for schema import

Resolved in Pega Version 8.3.5

Schema changes were not being imported during the hot fix manager DL import process. Investigation showed this was due to hotfixes in the DL being iterated over from newest to oldest, causing older hotfixes to replace the value added to a map by the newer. To resolve this, the system has been updated to use hotfix install order, which considers selected and dependent hotfixes, rather than ordering newest to oldest. This ensures that newer table representations will override older rather than the other way around.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

SR-132637 · Issue 203591

Added path checking to FirstLogCreationTime.log

Resolved in Pega Version 7.1.9

FirstLogCreationTime.log was being written to a temp folder using hard-coded logic to use a relative path within the install directory. This caused errors if the installer was trying to write the logs in an absolute path. FirstLogCreationTime.log should be written to the same directory as the rest of the logs, and this issue has been fixed by adding a condition in LogDeleteUtil.getLogCreationTimeFile() method to check for absolute paths.

SR-133747 · Issue 203813

Corrected hashtag handling for Oracle SQL generation

Resolved in Pega Version 7.1.9

Given a column name with a hashtag in an Oracle environment, the system was compiling SQL statements which caused ORA-00904 errors due to replacing the # in one variable name with an _ but leaving it as a # in another. This has been corrected.

SR-133057 · Issue 205124

System updated to better handle multi-node rule resolution

Resolved in Pega Version 7.1.9

In an upgraded multi-node environment, the error 'com.pega.pegarules.pub.database.MultipleRuleVersionException: Rule resolution identified 2 versions of the rule' was sporadically appearing. Once the issue occurred, it would persist and the only way to resolve it was to bounce the server. This was an issue with an instance of one rule being found in one node and not found in other node, and was related to the trigger logic. This should not occur with the current Pega7 version, as trigger logic has been moved into the engine and there is no longer a database trigger to fix. In order to ensure continued smooth trigger resolution, tests have been added that will check for this condition in the updates cache table to ensure that this scenario does not occur again

SR-A1479 · Issue 205900

UpgradeDataSchema target sets resume.action correctly

Resolved in Pega Version 7.1.9

Attempting to resume an upgrade after correcting a local error failed due to resume.properties having the default resume.action=install instead of =upgrade, causing the system to attempt to create tables in the data schema which already existed. The default of "install" that is set for resume mode has been removed, and the install process will now specifically set it when appropriate. A check has also been added to ensure the flag is set properly for the work being done.

SR-A1479 · Issue 205896

UpgradeDataSchema target sets resume.action correctly

Resolved in Pega Version 7.1.9

Attempting to resume an upgrade after correcting a local error failed due to resume.properties having the default resume.action=install instead of =upgrade, causing the system to attempt to create tables in the data schema which already existed. The default of "install" that is set for resume mode has been removed, and the install process will now specifically set it when appropriate. A check has also been added to ensure the flag is set properly for the work being done.

SR-A1479 · Issue 205895

UpgradeDataSchema target sets resume.action correctly

Resolved in Pega Version 7.1.9

Attempting to resume an upgrade after correcting a local error failed due to resume.properties having the default resume.action=install instead of =upgrade, causing the system to attempt to create tables in the data schema which already existed. The default of "install" that is set for resume mode has been removed, and the install process will now specifically set it when appropriate. A check has also been added to ensure the flag is set properly for the work being done.

SR-A3062 · Issue 209372

Added Unicode character error handling for JAR Import Wizard

Resolved in Pega Version 7.1.9

When there are files with Unicode characters in the import directory of a Unix system, the JAR import wizard would throw an exception and not display any files. This exception has been corrected by adding error handling in the selectfile control.

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