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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

INC-143036 · Issue 599191

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.3.6

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

INC-153805 · Issue 627967

Mobile app language remains consistent after data sync

Resolved in Pega Version 8.3.6

When using a Field Service Mobile App where the locale of all workers was set to nl_NL, the UI was intermittently flipping from NL to EN and and back again. This was traced to the locale of the requestor (field worker) being lost during synchronization of the mobile app data to the server, causing the UI to fall back to the default value of EN. This has been resolved by ensuring the requestor always uses the chosen locale for the operator.

INC-155752 · Issue 622771

Hidden Question pages and answers will be saved to database

Resolved in Pega Version 8.3.6

After a question page was shown and some values were entered, going back to the question and reverting an option caused the question page to not be visible, but the answer values persisted in the clipboard and were eventually saved into the database. This was a missed use case for Question page smart shapes, and has been resolved by updating the pzSetQuestionPageParams data transform so that whenever a question page is evaluated to either to show/hide, when the question page visibility is set to false and the pyClearAnswerValuesWhenQPHidden 'when' rule is overridden, the corresponding values will be wiped from the clipboard and only the required values will be saved to the database. However, please note this is not supported for branching logic and visibility conditions should be used instead.

INC-157217 · Issue 631969

Field Service mobile refresh timing updated

Resolved in Pega Version 8.3.6

A configuration in the Field Service mobile app used to select and map data from a modal section to a wrapper section used "pega.fsm.mobileutil.reloadSection" to refresh the wrapper section and make the data visible after the mapping. If the refresh was performed after the initial login, the refresh was done on only a portion of the screen and resulted in incorrect data being shown to the user. However, continuing to fill in the section and then saving and reopening the task displayed the correct results. The issue was reproducible only on the first attempt after clearing cache/date: subsequent uses refreshed properly. This was traced to the timing of the configured actions, which caused the refreshSection action to be triggered before the runDataTransform action execution was completed. This has been resolved by adding code that will pause the action queue until the runDataTransform action completed.

INC-168935 · Issue 645393

CalendarGadget updated to display events in Saudi locale

Resolved in Pega Version 8.3.6

When using the pxCalendar section with the locale setting ar_SA, the calendar was correctly converted to a Saudi calendar but the events which were showing in the English version of the calendar were not showing up in in the Saudi Calendar. This was caused by the CalendarGadget page not populating properly due to the localized Hijri calendar failing a datetime check that was looking for a Gregorian calendar with time in GMT format, and has been resolved by updating the when rule "pzShouldDisplayEvent" to use the proper function for the localized calendar.

SR-D28060 · Issue 498749

Cross-site scripting filtering added to App Studio

Resolved in Pega Version 8.3.1

The pzDisplaySpaceFeedTitle control which is used to display the audit feed in Pega App Studio has been updated with cross-site scripting filtering.

SR-D28293 · Issue 498233

Pega Survey answer values support special characters

Resolved in Pega Version 8.3.1

When using a Complex radio control (RadioButtonComplexQuestionSurvey), a selected option that used answer values containing special characters was cleared on refresh. This was traced to a mismatch between strAnswer and strValue in the control logic, and has been corrected.

SR-D30428 · Issue 503424

Added handling for deprecated UI Kit in Pulse OpenURLInWindow

Resolved in Pega Version 8.3.1

After upgrade, clicking on a link in a Pulse comment opened a new window with an error message indicating no content was returned. Investigation showed that if an older deprecated version of the UI kit was used, 'Open URL in window' was configured as Run Script function. The more recent versions use an OpenURLInWindow action. To resolve this, the script has been updated to use an action and pass the correct parameters.

SR-D33052 · Issue 502061

Blank space removed in email reply

Resolved in Pega Version 8.3.1

An issue with blank space being added between the CSR icon and the email content for the first customer mail has been resolved by setting the window width to 100%.

SR-D33930 · Issue 507970

Check added to pyWorkPage before context page replacement

Resolved in Pega Version 8.3.1

When given an assignment configured with Save and Next buttons where the on-click of the Next button triggered FinishAssignment and the case type used Optimistic locking, the workobject lock was not acquired and an error was thrown when clicking Save and then the Next button. Investigation showed that the lock was not acquired because the pyCaseUpdateInfo page was not available in the work object under pyWorkPage. This was traced to the 'When' condition used to display the delete icon on a pulse post. This When condition needs to be evaluated on the context page (in this case, the work page), but when multiple posts are present on the WorkObject) the pyWorkPage was being replaced with a fresh copy from the DB and any updates on the current work page were lost. To resolve this, the behavior has been changed from always creating a context page to only creating the context page if one does not already exist on the Thread.

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