Skip to main content


Interaction form - Completing the Outcome tab

Suggest edit Updated on August 18, 2021

The Outcome tab allows you to define the possible outcome values that trigger recording of interaction results as fact records in Interaction History.

Use this tab in combination with the Interaction History option in the Run Strategy tab. Outcome values that are not defined in this tab are discarded when writing results to Interaction History.

Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us