- Report categories
You can distinguish reports from each other by organizing them into categories.
- Report types
You can analyze data from different perspectives depending on the report type that you use. You can monitor detailed lists of the events that occur in your application, or view summarized numbers of the occurrences. For example, you can create a report that lists the number of cases that users resolve within the last seven days, and analyze the report to assess user performance.
- Report Browser
Report Browser provides access to all reports that are available to you. You can use this interface to search for a report about resolved cases, and open that report to asses user performance.
- Creating a report
Achieve greater precision and flexibility in data retrieval and analysis by creating custom reports.
- Running a report
Access and analyze relevant information in clear and organized reports. For example, you can monitor system performance by running regular reports that can contain such details as the time spent to perform a task.
- Editing a report
Adapt to dynamic needs and continuously improve your reporting capabilities by modifying your reports. You can change the way your report displays information or filters data for different audiences.
- Creating advanced reports
Facilitate the process of data analysis by presenting the data that you retrieve from the database in the form of a table.