You can import case types from a built-on application to your current application.
By reusing case types, you can save time and reduce complexity in your application.
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On the Class form for your current work pool, in the Parent class
(Directed) field, enter the work pool of your built-on application.
This step is necessary if this is the first time that you are importing a case
type.
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In the explorer panel of Designer Studio, click Cases to open the
Case Type Explorer.
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From the top-level menu, select Import case types.
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Review the list of top-level case types that will be added to your application.
Case types with the same name as an existing case type in your application are not
available in this list.
- Optional:
To exclude a case type from the import process, clear the check box next to the name
of the case type.
-
Click Submit.
Your case-type hierarchy is updated to include the imported case type and child case types.
Supporting rules, such as the starting flow for a case type, continue to reside in the
built-on application. You can leave them there or create specialized versions in your
current application.