Extension points for finding your next assignment

If your algorithm for finding open assignments differs in major ways from those provided by standard rules, you can override these standard activities with others specific to each work pool or work type. You can use the following activities:

  • Work-.findAssignmentInWorkBasket
  • Work-.findAssignmentInWorklist
  • Work-.GetNextWorkObject

When required, your Get Next Work activity can call a database stored procedure to locate the best assignment for the worker to work on next. Set the Applies To key part of your Get Next Work activity to match the container class of a class group.