Disabling assignment notifications

Disable notifications for individual assignments to prioritize the tasks that need the greatest visibility in a case.

  1. Open a flow that contains an assignment by searching for it or by using the Application Explorer.If you are already have case-type settings open, you can click a process in a stage of the life cycle, and then click Open process
  2. Double-click an assignment.
  3. In the Assignment properties dialog box, expand the Notifications section.
  4. In the Send notification list, select Never.
  5. Click Submit.
  6. Click Save.